Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Murray

Glenside,PA

Summary

Accomplished professional with a proven track record in healthcare administration and customer service, notably at Jefferson Health. Skilled in patient care and staff training, I excel in high-stress situations, ensuring optimal outcomes. Leveraging consultative sales techniques, I enhance customer satisfaction and operational efficiency.

Overview

12
12
years of professional experience

Work History

Call Center Representative

Thompson Lexus
06.2024 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Patient Dispatcher

Jefferson Health
03.2019 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.

Emergency Medical Dispatcher

Statlinx
01.2024 - 05.2024
  • Listen to patient medical emergencies, and get them in contact with the correct healthcare provider.

Coach

YMCA
06.2012 - 12.2020
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Consultant

FedEx
05.2016 - 03.2019
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Education

High School Diploma -

Abington Senior High
Abington, PA
05.2010

Skills

  • Patient Care
  • Staff Training and Development
  • Data Entry
  • Healthcare administration
  • Customer Service

Timeline

Call Center Representative

Thompson Lexus
06.2024 - Current

Emergency Medical Dispatcher

Statlinx
01.2024 - 05.2024

Patient Dispatcher

Jefferson Health
03.2019 - Current

Consultant

FedEx
05.2016 - 03.2019

Coach

YMCA
06.2012 - 12.2020

High School Diploma -

Abington Senior High

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Aaron Murray