Cassidy Kailieha
Kahului,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with an aloha spirit!
Overview
7
7
years of professional experience
1
1
Certification
Work History
MARKETING GREETER
Hilton Grand Vacations
11.2024 - Current
- Escorted VIP guests to the check-in lounge.
- Maintained a clean and well kept appearance, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.
Marketing Executive
Marriott Vacations Worldwide
12.2023 - 06.2024
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Coordinated timeshare presentation appointments for renters and returning owners.
- Maintained inventory levels for marketing department.
- Facilitated tour confirmations through email and telephone contact.
Independent Cleaner
Subcontracted Cleaning
12.2020 - 01.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to owners.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Spa Receptionist
Zensations Spa
04.2019 - 03.2020
- Handled payments and processed credit card transactions.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Confirmed appointments, communicated with clients, and updated client records.
Hostess
Threes Bar And Grill
06.2018 - 02.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
GED -
McKinley Community School For Adults
Kahului, HI05.2018
Skills
- Customer Service
- Guest Satisfaction
- Productivity and Time Management
- Communication and Interpersonal Skills
Certification
- Office Admministration, Maui Jobs Corps - March 2017 - June 2018
Timeline
MARKETING GREETER
Hilton Grand Vacations
11.2024 - Current
Marketing Executive
Marriott Vacations Worldwide
12.2023 - 06.2024
Independent Cleaner
Subcontracted Cleaning
12.2020 - 01.2023
Spa Receptionist
Zensations Spa
04.2019 - 03.2020
Hostess
Threes Bar And Grill
06.2018 - 02.2019
GED -
McKinley Community School For Adults