Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Ignacio

Las Vegas,NV

Summary

Dynamic and results-oriented professional with extensive experience in hospitality and customer service roles, including a notable position at Hilton Grand Vacation. Excelled in enhancing guest relations through exceptional problem-solving and interpersonal skills. Proven track record of improving customer satisfaction, demonstrating a strong work ethic and reliability. Adept at managing time efficiently and thriving in team settings.

Overview

2019
2019
years of professional experience

Work History

Marketing Greeter

Hilton Grand Vacation

Server

Starts Guam Golf Resorts
Dededo, GU
04.2005 - 04.2018

Telephone Operator

Fujita Hotel
Dededo, GU
08.1990 - 04.2005

Education

Simon Sanchez High School
Yigo,GU
06.1989

Skills

  • Patience and composure
  • Initiative and Self-motivation
  • Team player mentality
  • Welcoming demeanor
  • Sense of humor
  • Effective problem solving
  • Strong work ethic
  • Professional appearance
  • Reliability and punctuality
  • Guest relations
  • Social perceptiveness
  • Assertiveness

Timeline

Server

Starts Guam Golf Resorts
04.2005 - 04.2018

Telephone Operator

Fujita Hotel
08.1990 - 04.2005

Marketing Greeter

Hilton Grand Vacation

Simon Sanchez High School
Jocelyn Ignacio