Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Newman

Minneapolis,MN

Summary

(*)Denotes performance review remarks

Customer Service Professional: Passionate about collaborating with customers to deliver solutions 9+ years customer service experience “He excels at replying to customer emails professionally and effectively”*

Problem Solver: Able to independently generate and implement solutions without assistance ”He rarely needs to ask for help or escalate issues. He can figure out most issues himself and retains/applies that information when the situation comes up again”*

Quick Learner: Continuously prioritizing learning to stay on top of tech trends • “He is super easy to train and absorbs information imperative to scheduling…he picks up new tasks like they are nothing”*

People Oriented: Proficient communicator Received perfect 4/4 score on performance review for being able to collaborate with peers and superiors respectfully “His expertise is valued on our team, and others come to lean on him for assistance with loads”*

Overview

6
6
years of professional experience

Work History

Associate Operations Coordinator

C.H Robinson
Eden Prairie, MN
10.2021 - Current
  • Schedule Pickup and Deliveries for multiple different accounts on E2open/Blujay, with a 114% productivity rating as per performance review
  • Increase load efficiency by identifying problems and solutions related to loads and locations with recurring issues
  • Effectively communicate with internal personnel, Distribution Centers, and customers
  • Create orders, activate shipments, build and assign loads, schedule appointments, track and trace shipments, and enter events
  • Monitor task boards and assign email accounts to respond to customer and carrier requests
  • Escalate questions or requests when necessary, follow through on customer or carrier requests to ensure satisfaction

Team Member/Firearm Specialist

Mill’s Fleet Farm
Winona, MN
08.2018 - 08.2021

Education

Bachelor Of Science in Applied Computer Science -

Winona State University
05.2021

Skills

  • MySQL
  • E2open/Blujay
  • Microsoft Office Suite
  • Navisphere
  • Costco Transportation Management System
  • Supply Chain Concepts
  • PHP
  • GIT
  • HTML/CSS
  • Java

Timeline

Associate Operations Coordinator

C.H Robinson
10.2021 - Current

Team Member/Firearm Specialist

Mill’s Fleet Farm
08.2018 - 08.2021

Bachelor Of Science in Applied Computer Science -

Winona State University
Aaron Newman