Results-driven professional with over seven years in correctional settings. Highly skilled in emergency response, conflict management, and staff training. Committed to fostering a safe environment for inmates and staff through effective communication and proactive problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Correctional Corporal
Montgomery County Department Of Corrections and Rehabilitation
Boyds, MD
06.2019 - Current
Supervised daily operations to ensure compliance with safety regulations and protocols.
Coordinated staff scheduling to optimize resource allocation and maintain operational efficiency.
Conducted training sessions for new recruits on policies, procedures, and emergency response techniques.
Implemented conflict resolution strategies to de-escalate incidents and promote a safe environment.
Monitored inmate behavior and interactions to identify potential issues and enhance security measures.
Evaluated operational procedures, recommending improvements that enhanced overall facility performance and safety standards.
Collaborated with fellow correctional officers to establish a cohesive team, ensuring effective communication and consistent adherence to policies.
Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
Managed inmate classifications accurately, assigning individuals to appropriate housing based on risk assessments and security requirements.
Oversaw daily operations within assigned housing unit, ensuring compliance with established procedures and maintaining order among inmates.
Served as a liaison between inmates and their families or legal representatives, fostering open communication channels while adhering to confidentiality guidelines.
Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.
Trained new correctional officers in proper restraint techniques, reducing the risk of injury to both staff and inmates during physical altercations.
Maintained a secure environment for inmates, staff, and visitors through diligent monitoring and enforcement of safety protocols.
Provided timely support during emergencies or critical incidents, contributing to swift resolution and minimal harm to involved parties.
Resolved issues and disputes between inmates professionally and respectfully.
Responded to emergency situations and provided first aid following facility guidelines.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Handled inmate counts and searches for missing inmates.
Completed daily work report sheets and delegated tasks to employees.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Enhanced team productivity by supervising junior employees and effectively managing multiple offenders. Drove team success through oversight of junior staff and strategic management of offenders.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Collaborated with mental health professionals to address inmate psychological concerns effectively, ensuring timely intervention when necessary.
Fostered a respectful and inclusive environment within the facility by addressing any instances of discrimination or harassment promptly.
Transporter
Holy Cross Hospital - Holy Cross Hospital
Silver Spring, MD
05.2013 - 06.2019
Transferred patients safely between departments, ensuring comfort and care during transport.
Collaborated with healthcare staff to streamline patient flow and reduce wait times.
Maintained cleanliness of transport vehicles, adhering to safety and hygiene protocols.
Assisted in training new transport staff on procedures and best practices.
Warmly greeted patients and visitors and made each feel welcome.
Enhanced customer satisfaction by providing timely and efficient transportation services.
Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
Enhanced patient comfort by providing compassionate care and timely transportation.
Maintained confidentiality of patient data and condition to safeguard health information.
Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Reduced transport times for critical care patients by optimizing routes and coordination.
Participated in emergency drills, enhancing preparedness for patient transport under critical conditions.
Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Responded to emergency situations to help with lifting and transporting patients.
Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
Education
High School Diploma -
McKinley Technology High School
Washington, DC
06.2010
Skills
Inmate supervision
Restraint techniques
Security procedures
De-escalation techniques
Mental resilience
Staff supervision
Conflict management
Emergency response
Problem-solving
Attention to detail
Multitasking
Excellent communication
Professional demeanor
Incident reporting
Officer training
Self-defense techniques
Certification
Crisis Intervention Training - 2025
Shotgun Certified - 2025
CPR Cerified
Timeline
Correctional Corporal
Montgomery County Department Of Corrections and Rehabilitation