MELVINE MBU
Lincoln,NE
Summary
Dedicated professional skilled in crisis intervention, conflict resolution, and effective communication. Proven ability to maintain safety and order in high-pressure environments, ensuring compliance with security protocols and fostering a respectful atmosphere.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Correctional Corporal
Nebraska Department Of Correctional Services
Tecumseh, Nebraska
09.2025 - Current
- Supervised daily activities of inmates to ensure safety and compliance.
- Conducted regular inspections of facilities to maintain security standards.
- Assisted in managing inmate behavior through conflict resolution techniques.
- Collaborated with staff to implement safety protocols and emergency procedures.
- Monitored inmate interactions to prevent disturbances and promote order.
- Documented incidents and maintained accurate records to support accountability and transparency.
- Participated in training sessions on crisis intervention and de-escalation strategies to enhance response effectiveness.
- Provided assistance to other law enforcement agencies when requested.
- Responded quickly and effectively to emergency situations in a professional manner.
- Coordinated with medical personnel regarding the health care needs of inmates.
- Performed regular inspections of living quarters to ensure they are clean and safe.
- Investigated incidents involving suspected violations of laws or policies of the institution.
- Documented all necessary information related to day-to-day operations for record keeping purposes.
- Participated in team meetings discussing topics such as training opportunities or policy changes.
- Assisted in coordinating inmate activities and programs such as recreation, education, religious services.
- Monitored and supervised inmates in the facility, ensuring their safety and security.
- Interacted with families of inmates providing support during visits or phone calls.
- Trained new staff members on procedures for handling inmates safely and securely.
- Maintained order by enforcing rules and regulations among inmates.
- Conducted searches of cells, visitors, staff members, and other areas to detect contraband materials.
- Diffused disruptive behavior by verbal interventions.
- Communicated information regarding security, safety and operations through chain of command.
- Supervised visitation and checked visitors for proper identification and contraband.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Conducted urinalysis tests on staff and inmates to test for illicit drugs.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Conducted scheduled headcounts to verify presence of prisoners.
- Resolved conflicts between inmates through mediation techniques.
- Maintained order in building and on grounds of prison.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
Security Officer
Admiral Security Services, Inc.
Washington, DC
02.2025 - 10.2025
- Monitored premises, enhancing safety and security for clients and staff.
- Conducted regular patrols, detecting and reporting suspicious activities to prevent potential incidents.
- Managed access control by screening visitors and verifying identification.
- Responded promptly to alarms and emergencies, following established protocols.
- Documented daily activities in detailed reports for management review, ensuring compliance with security protocols.
- Collaborated with local law enforcement during incidents requiring additional support.
- Provided exceptional customer service while ensuring safety standards were met.
- Assisted in training new security personnel on procedures and protocols.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Identified safety hazards and implemented corrective measures.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Documented and reported safety hazards to ensure prompt remediation and maintain a safe environment.
- Enforced access control measures in accordance with established procedures.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Operated communication systems between officers stationed throughout the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Monitored CCTV systems to ensure safety and security of premises.
Security Officer
LEADER SECURITY SERVICES
Washington, DC
2024 - 2025
- Monitored premises, enhancing safety and security for clients and staff.
- Conducted regular patrols, identifying and reporting suspicious activities to maintain a secure environment.
- Managed access control by screening visitors and verifying identification.
- Responded promptly to alarms and emergencies, following established protocols.
- Collaborated with local law enforcement during incidents requiring additional support.
- Delivered exceptional customer service while enforcing safety standards to create a welcoming atmosphere.
- Assisted in training new security personnel on procedures and protocols.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Operated communication systems between officers stationed throughout the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Investigated all reported incidents of theft or vandalism on the premises.
- Inspected property regularly to identify and prevent vandalism and ensure alarm systems were operational.
- Performed first aid and CPR when necessary during emergency situations.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
HOUSEKEEPPING INSPECTOR
Hilton Garden Inn Hotel
Georgetown, DC
2023 - 2025
- Trained housekeeping staff on procedures and quality expectations to enhance service standards.
- Coordinated with front desk staff to address guest concerns promptly.
- Managed inventory of cleaning supplies and equipment efficiently.
- Conducted deep cleaning tasks in common areas and guest facilities.
- Developed checklists for room inspections to maintain consistency.
- Performed periodic deep cleans throughout the facility as needed.
- Delivered constructive feedback on performance evaluations to improve team effectiveness.
- Assisted with the training of new housekeeping employees on job duties, policies, procedures, and safety protocols.
- Demonstrated knowledge of emergency response procedures in case of accidents or injuries.
- Coordinated with engineering staff to address and resolve issues identified during inspections.
- Checked guest rooms upon arrival for any potential maintenance needs or deficiencies.
- Verified that all lost items were accounted for in accordance with established procedures.
- Inspected daily work performance of housekeeping staff to maintain quality standards.
- Monitored the storage of linen and other materials in accordance with health regulations.
- Provided guidance and direction to housekeeping staff on cleaning techniques and methods.
- Responded to complaints from guests regarding cleanliness or service issues in a timely manner.
- Followed up on corrective action plans implemented after previous inspections.
- Developed weekly schedules for housekeeping personnel to ensure adequate coverage during peak times.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Delegated work to staff, setting priorities and goals.
- Communicated with maintenance team on damage to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Swept and damp-mopped private stairways and hallways.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Monitored cleanliness of lobby, swimming pool and other common areas.
Network Engineer
CAMTEL CAMEROON
BUEA, CAMEROON
2019 - 2022
- Designed network architecture to enhance system performance and reliability.
- Configured routers and switches to optimize data flow across networks, enhancing overall connectivity.
- Monitored network systems to identify and troubleshoot connectivity issues, ensuring minimal downtime.
- Collaborated with teams to implement cybersecurity measures and protocols.
- Provided technical support to end-users regarding network-related concerns.
- Documented network configurations and changes for future reference, streamlining future network management.
- Trained junior staff on best practices in network management and operations.
- Monitored network performance and troubleshooted any issues that arose.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Provided technical support to users experiencing difficulties with their networks.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Replaced faulty or damaged network hardware components to improve performance.
- Performed preventive maintenance of networking hardware and related software.
- Assisted in the design of local area networks and wide area networks.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
Sales Associate
SPAR
DOUALA, CAMEROON
2016 - 2018
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting products and answering inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features to enhance customer understanding and engagement.
- Resolved customer complaints professionally to enhance overall satisfaction and loyalty.
- Handled customer complaints in a professional manner.
- Operated point-of-sale system to ensure accurate and efficient transaction processing.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained clean and organized sales floor for optimal customer experience.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves to maintain sufficient inventory levels.
- Collaborated with team to restock merchandise and maintain optimal inventory levels for customer demand.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Trained new staff on sales procedures and company policies effectively.
- Provided feedback on product selection based on customer preferences and trends.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used technology resources to assist customers in locating and selecting items.
Education
Bachelor of Technology - Computer Networking
COLLEGE OF TECHNOLOGY
UNIVERSITY OF BUEA01-2021
High School Diploma -
GOVERMENT TECHNICAL HIGH SCHOOL
KUMBA, CAMEROON01-2017
Skills
- Conflict resolution
- Security protocols
- Incident documentation
- Crisis intervention
- Behavior management
- Customer service
- Emergency response
- Team collaboration
- Staff training
- Access control
- Effective communication
- Problem solving
- Attention to detail
- Report writing
- Situational awareness
- Security procedures
- Firearms proficiency
- De-escalation techniques
- Patrol procedures
- Policy enforcement
- Mental resilience
- Restraint techniques
- Crisis management
- Self-defense training
- Inmate supervision
- Job assignments
- Staff supervision
- Inventory counting
- Rules of conduct
- Detail management
- Inspections
- Surveillance monitoring
- Offender escort
- Conflict management
- Crowd control
- Body searches
- Inmate transportation
- Inmate movement control
- Inmate transport
- Public safety
- Rule enforcement
- Time management
- Team building
- Officer training
- Self motivation
- Time management abilities
- Professional demeanor
- Disciplinary actions
- Active listening
- Decision-making
- Train employees
- Riot control
- Teamwork
- Multitasking Abilities
- Inmate monitoring
- Employee development
- Negotiation skills
- Team leadership
- Tactical Response
- Records management
- Correctional law
- Analytical thinking
- Goal setting
- Adaptability
- Incident reporting
Languages
English
Native/ Bilingual
French
Professional
Certification
- FIRST AID & CPR
- OC CERTIFICATION
- FIREARMS CERTIFICATION
- 40 MM CERTIFICATION
- SECURITY & PRIVACY
- .NET DEVELOPMENT
Timeline
Correctional Corporal
Nebraska Department Of Correctional Services
09.2025 - Current
Security Officer
Admiral Security Services, Inc.
02.2025 - 10.2025
Security Officer
LEADER SECURITY SERVICES
2024 - 2025
HOUSEKEEPPING INSPECTOR
Hilton Garden Inn Hotel
2023 - 2025
Network Engineer
CAMTEL CAMEROON
2019 - 2022
Sales Associate
SPAR
2016 - 2018
Bachelor of Technology - Computer Networking
COLLEGE OF TECHNOLOGY
High School Diploma -
GOVERMENT TECHNICAL HIGH SCHOOL