Aaron Palma
El Paso,Texas
Summary
Punctual and honest employee with solid background in high pressure environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Cashier Trainer /Line Cook
Jason's Deli
06.2022 - 12.2023
- Successfully drove new product lines to increase monthly profits.
- Helped customers complete purchases, locate items, and join reward programs.
- Created positive and dinamic shopping experience by greeting customers, answering questions, recomending plates and special offers and directing customers to tables.
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
Receptionist /Facilities Maintenance Supervisor
Durazno Inn
02.2018 - 01.2022
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific rooms.
- Personally fixed many electrical and tubing problems throughout the facility.
- Directed new employees with solutions, machine's use and purpose.
- Came up with "biweekly meetings" for maintenance and room service employees to discuss issues and solutions.(which are still being held to this day)
Event Organizer
Instituto Blas Pascal
08.2016 - 03.2019
- Coordinated florists, photographers, and musicians for events.
- Developed and executed detailed event timelines to coordinate the efforts of various team members, ensuring efficient completion of tasks.
- Coordinated travel and accommodations for event attendees.
- Brainstormed and implemented creative event concepts and themes.
Education
Associate of Applied Science - Business Administration And Management
El Paso Community College
El Paso, TX01.2026
Skills
- Interpersonal ability
- orientation and training
- Schedule Coordination
- Verbal/written communication
- Relationship Building
- Upselling strategies
- Critical Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Cashier Trainer /Line Cook
Jason's Deli
06.2022 - 12.2023
Receptionist /Facilities Maintenance Supervisor
Durazno Inn
02.2018 - 01.2022
Event Organizer
Instituto Blas Pascal
08.2016 - 03.2019
Associate of Applied Science - Business Administration And Management
El Paso Community College
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