Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Aaron Parker

Aaron Parker

Greenville,NC

Summary

Results‑driven professional with 20+ years of experience in manufacturing, business process improvement, and enterprise systems. Proven ability to lead cross‑functional projects, streamline operations, and deliver data‑driven solutions that enhance efficiency and quality. Skilled in business analysis, software development, automation, and compliance, with strong expertise in developing and visualizing analytics and metrics. Recognized for clear communication across all organizational levels and for driving continuous improvement through innovation, technical writing, and process optimization. Adept at quickly learning new tools, adapting to evolving industry trends, and contributing product knowledge to support organizational success.

Core Strengths

  • Continuous improvement & operational excellence
  • Project leadership & cross‑functional collaboration
  • Business analytics & data visualization
  • Process automation & workflow optimization
  • Technical writing & documentation
  • Systems implementation & software development

Overview

24
24
years of professional experience
10
10

Years of Leadership experience

11
11

Years of Process and Software Improvement

Work History

Analyst Lead - Customer Success and Adoption

Hyster-Yale Group
01.2025 - Current

Responsible for managing a team of analysts to deliver technology solutions that support Hyster-Yale’s global business operations. This role oversees the maintenance, support, and enhancement of digital platforms, with a key focus on leading the implementation of the next-generation Configuration and Quote (CPQ - Oracle and TACTON) platform. The position ensures alignment with business objectives, regulatory compliance, and continuous process improvement. The OneXP Analyst Lead collaborates closely with IT and business stakeholders, prioritizes team development, and drives high-quality service delivery to both internal and external customers.

CPQ Analyst IV

Hyster-Yale Group
02.2024 - 01.2025
  • Collaborate with customers, peers, and management to prioritize and implement system changes.
  • Act as a liaison to gather, analyze, and communicate business requirements into effective solutions.
  • Consult and review business information to identify efficient solutions aligned with company objectives.
  • Contribute as part of a global team, working hybrid from Greenville, NC, managing projects across all theaters.
  • Apply strong knowledge of market dynamics and organizational strategies to manage multiple projects with precision.
  • Bring expertise in business analysis, system development, technical infrastructure, compliance, and product knowledge, supported by excellent PC and business process skills.

Software and Process Development Contractor

Stanley Black and Decker - CRC Evans
06.2016 - 01.2023
  • Providing continuous improvement consultation
  • Business Process Improvement and Re-engineering
  • Process Mapping, Requirement gathering, Documenting, Flowcharts
  • Support of multiple locations and teams
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Remote team coordination
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Assistant Project Leader

M.C. Dean
04.2019 - 07.2020
  • Leading electrical construction team on $125M data center
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays
  • Performed Review and submittal of technical documentation required for construction, material purchase, and client considerations
  • Management of all invoices and payment for site, including change orders and subcontractor management
  • Sourced, vetted and managed vendors needed to accomplish project goals
  • Partnered with project team members to identify and quickly address problems
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications

Lead Systems Engineering Associate

ABB (Previously GE Industrial Solutions)
08.2014 - 04.2019
  • Supporting project management, including implementation of engineering systems for 6 independent product lines
  • Developing new tools, and system integration, increasing product flow and quality through engineering solutions
  • Co-facilitating with lean process improvements
  • Worked well in team setting, providing support and guidance
  • Data Collection and Risk Analysis for daily operations, product quality assurance and engineering
  • Interpreted blueprints and technical drawings to analyze upcoming projects.
  • Completed engineering projects and tasks within established timelines and budgets.
  • Identified issues, analyzed information and provided solutions to problems
  • Applied effective time management techniques to meet tight deadlines

Requisition Systems Engineering Associate

General Electric Industrial Solutions
07.2012 - 08.2014
  • Collaborated engineering data to drive BOM and drawings used for production, Including NPI and daily maintenance needs
  • Analyzed processes, eliminating non-value add steps
  • Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
  • Assisted with design and implementation of new engineering processes and procedures to optimize productivity.
  • Conducted research and gathered data on engineering components and systems.

Switchboard Requisition Engineer

General Electric
01.2005 - 07.2012
  • Transitioning customer specifications into technical documentation, Bill of Materials and drawings
  • Created and optimized digital engineering tools
  • Liaised effectively between Sales department and Production facilities, keeping parties informed of project changes.

Quality Control Technician

General Electric
07.2001 - 01.2005
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Provide training to assembling team members
  • Continuous improvement
  • Electrical and mechanical testing
  • Helped uncover and fix production problems in order to reduce overall defect rates.

* Transfer of work April 2003-June 2004, layoff of 56 employees including myself

Education

Associate of Applied Science - Electronics & Computer Technology

DeVry University
Columbus, OH
06.2001

High School Diploma -

Thomas Worthington High School
Worthington, OH
06.1998

Skills

  • Self Starter
  • Project Oversight
  • Business Process
  • Business Operations Analysis
  • Present Findings
  • Feasibility Assessment
  • Research And Analysis
  • Consultative Support
  • Staff Training
  • Report Development
  • Flowcharts, Risk Analysis and Quality Assurance
  • Database development and basic management SQL Server
  • Advanced knowledge of MS Office products for business
  • Process improvement through custom software development (VBA, NET, HTML, BML)
  • Performance Metrics
  • Solution Testing And Implementation

Timeline

Analyst Lead - Customer Success and Adoption

Hyster-Yale Group
01.2025 - Current

CPQ Analyst IV

Hyster-Yale Group
02.2024 - 01.2025

Assistant Project Leader

M.C. Dean
04.2019 - 07.2020

Software and Process Development Contractor

Stanley Black and Decker - CRC Evans
06.2016 - 01.2023

Lead Systems Engineering Associate

ABB (Previously GE Industrial Solutions)
08.2014 - 04.2019

Requisition Systems Engineering Associate

General Electric Industrial Solutions
07.2012 - 08.2014

Switchboard Requisition Engineer

General Electric
01.2005 - 07.2012

Quality Control Technician

General Electric
07.2001 - 01.2005

Associate of Applied Science - Electronics & Computer Technology

DeVry University

High School Diploma -

Thomas Worthington High School
Aaron Parker