

Results‑driven professional with 20+ years of experience in manufacturing, business process improvement, and enterprise systems. Proven ability to lead cross‑functional projects, streamline operations, and deliver data‑driven solutions that enhance efficiency and quality. Skilled in business analysis, software development, automation, and compliance, with strong expertise in developing and visualizing analytics and metrics. Recognized for clear communication across all organizational levels and for driving continuous improvement through innovation, technical writing, and process optimization. Adept at quickly learning new tools, adapting to evolving industry trends, and contributing product knowledge to support organizational success.
Core Strengths
Years of Leadership experience
Years of Process and Software Improvement
Responsible for managing a team of analysts to deliver technology solutions that support Hyster-Yale’s global business operations. This role oversees the maintenance, support, and enhancement of digital platforms, with a key focus on leading the implementation of the next-generation Configuration and Quote (CPQ - Oracle and TACTON) platform. The position ensures alignment with business objectives, regulatory compliance, and continuous process improvement. The OneXP Analyst Lead collaborates closely with IT and business stakeholders, prioritizes team development, and drives high-quality service delivery to both internal and external customers.
* Transfer of work April 2003-June 2004, layoff of 56 employees including myself