Aaron Perez

Great Wolf Lodge

Fitchburg, Massachusetts

04.2018 - Current

Developed and implemented safety protocols for pool use.
Maintained accurate records of incidents and injuries in the pool area.
Assisted with recruiting potential employees for the aquatics department.
Trained new aquatics staff members on safety procedures and policies.
Created weekly schedules for 150+ lifeguards and other aquatics personnel
Ensured proper maintenance of aquatic facilities and equipment.
Provided feedback on performance reviews for aquatics staff members.
Efficiently maintains operation while auditing lifeguards
Actively teaches lifeguarding skills during day-to-day operations
Manager-trained in Aquatics administrative duties/Scheduling with Unifocus
Leader of the Quarter Nominee for Q1 2022
Sent to Wisconsin Dells, WI multiple times to assist operation
Managed aquatic lifeguard classes, in-service trainings to mentor team members.
Trained in the 510 new england program and was relied upon frequently to manage various amounts of shifts for 15 months
Settled disputes or helped solve other customer concerns.
Provided coaching and mentoring to team members on a regular basis.
Elite lifeguard who was relied upon heavily to assist supervisors