Summary
Overview
Work History
Education
Skills
Timeline
Training Courses
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Aaron Phelps

Germantown,OH

Summary

  • Property manager with a proven track record at 16 Pearl LLC, excelling in real estate management and customer service. Enhanced tenant satisfaction through effective communication and proactive property inspections, ensuring safety and compliance. Skilled in accounts receivable management, fostering strong landlord-tenant relationships to drive positive outcomes.
  • Top 5 in sales for Palmer Truck Kenworth.
  • Top grossing yearly sales average.

Overview

27
27
years of professional experience

Work History

Property Manager

16 Pearl LLC
05.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Territory Sales Manager

Palmer Trucks Kenworth
05.2018 - 03.2021
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
  • Established strong relationships with key clients, boosting customer retention rates.

Fleet Manager /New Car Sales Consultant

Dave Dennis Dodge
06.2016 - 04.2018
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.

Store Owner/CEO

J & M Mart-Shell
05.2008 - 04.2016
  • Responsible for ordering inventory.
  • Human resources for hiring up to 25 employees.
  • Controlled all daily finances and transactions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Sold business in 2016

Store Owner/CEO

Spartan Mart
11.2010 - 12.2012
  • Performed the same duties as J & M Mart.
  • This location had 14 employees.
  • Sold business in 2012.

Store Owner/CEO

Gratis Express Food Mart Exxon
08.1998 - 10.2010
  • Sames duties as J & M Mart.
  • This location had 18 employees.
  • Sold business in 2010.

Education

General Studies

Preble Shawnee High School
Camden, OH
05-1991

Skills

  • Real estate management
  • Accounts receivable management
  • Residential property inspections
  • Customer service expertise
  • Clear communication with team members and clients

Timeline

Property Manager

16 Pearl LLC
05.2021 - Current

Territory Sales Manager

Palmer Trucks Kenworth
05.2018 - 03.2021

Fleet Manager /New Car Sales Consultant

Dave Dennis Dodge
06.2016 - 04.2018

Store Owner/CEO

Spartan Mart
11.2010 - 12.2012

Store Owner/CEO

J & M Mart-Shell
05.2008 - 04.2016

Store Owner/CEO

Gratis Express Food Mart Exxon
08.1998 - 10.2010

General Studies

Preble Shawnee High School

Training Courses

Attended multiple sales and training courses and seminars.

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