Aaron Poarch
Carson,VA
Summary
Motivated and professional individual seeking a leadership position to offer quality customer service, and utilize my excellent math skills, communication skills, and interpersonal skills. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
14
14
years of professional experience
Work History
Busboy
Lighthouse Restaurant
06.2010 - 08.2011
- Maintained health and safety standards in the kitchen
- Cleaned restaurant tables, chairs, and dining area following patrons' attendance and during closing
- Set tables
- Properly dispose of food and waste materials
- Washed dishes, mopped, and swept floors
- Replenished service areas with tableware, linen, coffee, and condiments.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Manager
Stony Creek Convenient Store
08.2011 - 02.2023
- Manage full duties to operate the store independently
- Build customer relationships
- Cash handling
- Restock shelves
- Service, sanitize, and supply restrooms
- Resolve and handle all conflicts
- Clean laboratory equipment, such as shelves, windows, food displays, and kitchen appliances, using solvents, brushes, rags, and power cleaning equipment
- Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures
- Monitor building safety by performing such tasks as displaying wet floor signs, and checking electrical appliance use to ensure that hazards are not created
- Move heavy equipment, and supplies, either manually or by using hand trucks
- Help train new employees.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Mail Carrier
USPS
02.2023 - 04.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately Number customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Rest Area Attendant
U.S. Facilities
05.2023 - Current
- Assisted in reducing litter by regularly emptying trash receptacles and maintaining clean grounds.
- Facilitated smooth operations through effective communication with on-site vendors such as food service providers or souvenir merchants.
- Contributed to a welcoming atmosphere by greeting visitors with a friendly and helpful demeanor.
- Streamlined cleaning processes through the implementation of efficient routines and procedures.
- Enhanced visitor experience by maintaining clean and well-stocked restrooms.
- Supported emergency response efforts by reporting accidents, medical incidents, or other emergencies to proper authorities.
- Conducted seasonal landscaping projects including planting flowers, trimming trees, mowing lawns, and clearing snow from walkways for an aesthetically pleasing environment yearround.
- Managed inventory of supplies to ensure adequate stock levels for daily operations while minimizing waste and cost overruns.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Education
Certified Nursing Assistant -
Rowanty Technical Center
Diploma -
Sussex Central High School
Sussex, VA06.2012
Skills
- Management skills include adaptability, teamwork, active listening, and problem-solving
- Detail oriented with the ability to organize and prioritize multiple projects
- Excellent time management skills, organizational skills, critical thinking ability, communication skills, customer service skills, math skills, and cash handling
- Ability to make very sound decisions, respond quickly with the appropriate resolution
- Workplace Safety
- Reliability and punctuality
- Cleaning proficiency
- Basic Computer Literacy
- Customer Service
- Groundskeeping Expertise
- Attention to Detail
- Responsible and Dependable
- Cleaning and sanitizing
Volunteer Experience
Provided care to the elderly at Battlefield Park Convalescent Center
Timeline
Rest Area Attendant
U.S. Facilities
05.2023 - Current
Mail Carrier
USPS
02.2023 - 04.2024
Manager
Stony Creek Convenient Store
08.2011 - 02.2023
Busboy
Lighthouse Restaurant
06.2010 - 08.2011
Certified Nursing Assistant -
Rowanty Technical Center
Diploma -
Sussex Central High School
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