Danny Mann
Spring,TX
Summary
Driven and dependable, honed customer service at Moody Gardens Inc, enhancing customer loyalty through proactive problem-solving and efficient service. Demonstrated strong communication and teamwork, ensuring safety and satisfaction in fast-paced environments. Adept at maintaining high cleanliness standards, showcasing a blend of hard and soft skills vital for dynamic retail settings. Very fast Learner, always get the job done.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Busboy
Taqueria El Jaliciense
11.2020 - 05.2021
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Lifeguard
Schlitterbahn Waterpark Galveston
06.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Cashier
Moody Gardens Inc
11.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Store Associate
Bayou Bait & Tackle
06.2024 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Ball
Galveston, TX 08.2020 - 05.2024
Associate of Science - Automotive Technology
Universal Technical Institute
Houston, TX 08.2024 - Current
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Organization
- Problem-solving acumen
- Team Collaboration
- Active listening techniques
- Inventory Control
- Store Cleanliness Maintenance
- Flexible Schedule Adaptability
- Time management mastery
- Basic math skills application
- POS Systems
- Friendly and Helpful
- Reliable and Responsible
- Honest and Dependable
- Positive Customer Engagement
- Attention to Detail
- Creative Thinking
- Strong Communication and Interpersonal Skills
- Ability to Lift 40 pounds
- Safety and Cleanliness Standards
- Decision-Making
- Building Customer Loyalty
- Fast Learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate of Science - Automotive Technology
Universal Technical Institute
08.2024 - Current
Store Associate
Bayou Bait & Tackle
06.2024 - 08.2024
Cashier
Moody Gardens Inc
11.2022 - 08.2024
Lifeguard
Schlitterbahn Waterpark Galveston
06.2022 - 09.2022
Busboy
Taqueria El Jaliciense
11.2020 - 05.2021
High School Diploma -
Ball
08.2020 - 05.2024
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