Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Thornhill

Spring,TX

Summary

Hardworking team player with customer facing experience. Ability to handle multiple tasks with a high degree of accuracy and patience.

Worked with various levels of cleaning services and client requests contributing to repeat business and loyal customers.

I'm eager to secure an entry-level or event staff position that offers professional challenges, opportunity and development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomist

Klein ISD Health Science Practicum
08.2024 - 05.2025
  • Collected blood samples using venipuncture and capillary techniques while ensuring patient comfort.
  • Maintained accurate records of patient information and specimen handling procedures for quality assurance.
  • Followed safety protocols and infection control procedures to maintain a sterile environment.
  • Participated in ongoing training sessions to stay updated on phlebotomy best practices and techniques.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Conducted venipuncture and other CT procedures.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.

Server

Carrabba's Restaurant
06.2024 - 11.2024
  • Delivered exceptional customer service to enhance dining experience.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed customer orders efficiently using POS systems.
  • Supported needs of 20 person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Adapted quickly to changing priorities in a fast-paced restaurant environment.
  • Provided support during peak hours, enhancing overall service efficiency.

Service Technician Jr. Assistant

Genaro Verduzco
07.2020 - 02.2021
  • Assisted with carpet repair and sanitation treatment.
  • Operation and routine maintenance of cleaning equipment and chemicals.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Inspected equipment to diagnose operational issues.
  • Maintained records of service calls and customer interactions for training and accountability purposes.
  • Skilled at working independently and collaboratively in a team environment.
  • Conducted routine maintenance on machinery, enhancing reliability and extending lifespan.
  • Assisted in troubleshooting technical issues, providing timely solutions for clients.
  • Utilized diagnostic tools to identify problems and implement effective repairs.

Education

High School Diploma -

Klein Cain Highschool
10201 Spring Cypress Road
05.2025

Skills

  • After hours service calls
  • Hand Tool knowledge
  • Attention to detail
  • Special Needs child care and supervision
  • Capillary puncture
  • Multi-sample collection
  • Specimen labeling procedures documentation
  • Client/Patient care communications
  • Specimen handling
  • Venipuncture
  • Medical terminology
  • Syringe method

Certification

  • PT - Phlebotomy Technician

Certification # PT5Q6B9X8


  • BLS - Basic Life Support Provider

eCard Code 245418833443

Timeline

Phlebotomist

Klein ISD Health Science Practicum
08.2024 - 05.2025

Server

Carrabba's Restaurant
06.2024 - 11.2024

Service Technician Jr. Assistant

Genaro Verduzco
07.2020 - 02.2021

High School Diploma -

Klein Cain Highschool