Dylan Thornhill
Spring,TX
Summary
Hardworking team player with customer facing experience. Ability to handle multiple tasks with a high degree of accuracy and patience.
Worked with various levels of cleaning services and client requests contributing to repeat business and loyal customers.
I'm eager to secure an entry-level or event staff position that offers professional challenges, opportunity and development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Klein ISD Health Science Practicum
08.2024 - 05.2025
- Collected blood samples using venipuncture and capillary techniques while ensuring patient comfort.
- Maintained accurate records of patient information and specimen handling procedures for quality assurance.
- Followed safety protocols and infection control procedures to maintain a sterile environment.
- Participated in ongoing training sessions to stay updated on phlebotomy best practices and techniques.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Conducted venipuncture and other CT procedures.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
Server
Carrabba's Restaurant
06.2024 - 11.2024
- Delivered exceptional customer service to enhance dining experience.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed customer orders efficiently using POS systems.
- Supported needs of 20 person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Adapted quickly to changing priorities in a fast-paced restaurant environment.
- Provided support during peak hours, enhancing overall service efficiency.
Service Technician Jr. Assistant
Genaro Verduzco
07.2020 - 02.2021
- Assisted with carpet repair and sanitation treatment.
- Operation and routine maintenance of cleaning equipment and chemicals.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
- Maintained records of service calls and customer interactions for training and accountability purposes.
- Skilled at working independently and collaboratively in a team environment.
- Conducted routine maintenance on machinery, enhancing reliability and extending lifespan.
- Assisted in troubleshooting technical issues, providing timely solutions for clients.
- Utilized diagnostic tools to identify problems and implement effective repairs.
Education
High School Diploma -
Klein Cain Highschool
10201 Spring Cypress Road05.2025
Skills
- After hours service calls
- Hand Tool knowledge
- Attention to detail
- Special Needs child care and supervision
- Capillary puncture
- Multi-sample collection
- Specimen labeling procedures documentation
- Client/Patient care communications
- Specimen handling
- Venipuncture
- Medical terminology
- Syringe method
Certification
- PT - Phlebotomy Technician
Certification # PT5Q6B9X8
- BLS - Basic Life Support Provider
eCard Code 245418833443
Timeline
Phlebotomist
Klein ISD Health Science Practicum
08.2024 - 05.2025
Server
Carrabba's Restaurant
06.2024 - 11.2024
Service Technician Jr. Assistant
Genaro Verduzco
07.2020 - 02.2021
High School Diploma -
Klein Cain Highschool
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