Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luani Cordova

Fort Riley

Summary

Responsible and mature individual who thrives in fast-paced environments. Enjoys working as a team as well as independently to achieve goals. Talented and effective at multi-tasking and maintaining a friendly attitude under pressure. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Phlebotomist

Hudson Regional Hospital
07.2022 - 01.2023
  • Identifying patients and their personal information by reviewing their identity documents
  • Assessing patient needs, reviewing patient history, and determining the reason(s) for drawing blood
  • Extracting blood from patients through venipuncture or fingersticks
  • Analyzing blood specimens using the correct testing equipment, when necessary
  • Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients
  • Cleaning, maintaining, and calibrating laboratory equipment used in the drawing and testing of blood specimens.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Technical Support Specialist

Zoll LifeVest
02.2022 - 05.2022
  • Provides technical support via phone including analysis and resolution of product or system problems, and equipment shipping
  • Identifies specific issues regarding patient questions/concerns/complaints and utilizes advanced troubleshooting skills to resolve issues
  • Process End Of Use requests when requested
  • Appropriately identifies Emergency Response situations and triggers escalations in accordance with company policy and work instructions to ensure we protect patients quickly and effectively
  • Dispatches PSRs to patient sites as required to resolve patient issues and ensure patient safety
  • Performs other duties and tasks as assigned.
  • Improved customer satisfaction by efficiently resolving technical issues and providing timely support.

Medical Assistant

Riverside Rheumatology
11.2019 - 04.2020
  • Checking in patients
  • Sanitized and prep examination room for doctor and following patient
  • Updating patients medical records
  • Take vital signs
  • Managing office telephone Systems, including answering calls and returning messages
  • Scheduling appointments
  • Making outgoing calls to laboratories collecting patient results.

Medical Assistant

Riverside Medical Group Internal Medicine
01.2019 - 05.2019
  • Greet all incoming patients with a friendly and warm demeanor
  • Extremely Proficient with the EPIC and prohealth software-inputting patient information
  • Perform and record all patient vital signs, chief complaints, and health maintenance that are required and or due
  • Triaging Patient- updating medical records, patients reason for visit ect
  • Perform any patient testing such as HCG, Strp, spirometry, OAE and ect
  • Administer any injections as directed by provider for immunizations and or medications purpose
  • Manage flow of patients with grace and ease- directing traffic and patient such as sick, medical clearances, walk-ins, and or new patients
  • Sanitized and prep examination room for doctor and following patient.

Administrative Assistant

Garden State Science & Technology Institute
08.2016 - 09.2017
  • Answering incoming calls, screen and direct calls to the correct party
  • Direct visitors to the right destination with courtesy and in a professional manner
  • Prepare any necessary documents and letters
  • Contact students regarding absence, tardiness and document needed for any department.

Education

High School Diploma -

County Prep

700-hour Medical Assistant Program -

Garden State Science & Technology Institute

Skills

  • Customer service
  • Venipuncture
  • Vital signs
  • Injections
  • Flexible hours
  • HIPPA trained / OSHA trained
  • Strong leadership skills
  • Proficient with EPIC software
  • Excellent interpersonal skills
  • Highly organized Attention to detail
  • Excellent team player
  • Able to work great under pressure
  • Dependable, fast learner
  • Strong knowledge of compliance policies
  • Scheduling
  • Punctual
  • Problem- solving abilities
  • Critical thinking
  • Data Entry
  • Detail-oriented
  • Excellent customer service skills
  • Verbal and written communication

Certification

  • Clinical Medical Assistant
  • Phlebotomy Technician
  • EKG Technician
  • CPR
  • First aid

Timeline

Phlebotomist

Hudson Regional Hospital
07.2022 - 01.2023

Technical Support Specialist

Zoll LifeVest
02.2022 - 05.2022

Medical Assistant

Riverside Rheumatology
11.2019 - 04.2020

Medical Assistant

Riverside Medical Group Internal Medicine
01.2019 - 05.2019

Administrative Assistant

Garden State Science & Technology Institute
08.2016 - 09.2017

High School Diploma -

County Prep

700-hour Medical Assistant Program -

Garden State Science & Technology Institute
Luani Cordova