Aaron Polehonka
Collinsville,Oklahoma
Summary
Dynamic Information Technology Specialist with the US Army, skilled in network administration and problem-solving. Successfully managed server infrastructure and enhanced system performance through effective communication and training. Proven ability to maintain composure in high-pressure situations while delivering exceptional end-user support and ensuring information security.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
US Army
03.2010 - Current
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Used ticketing systems to manage and process support actions and requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Installed and configured network printers and other peripheral devices.
- Developed and documented network policies, procedures and standards.
- Set up network profiles, security permissions and file sharing systems.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Courier
FedEx
07.2006 - 05.2011
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
M1A2 Armor Crewman
US Army
08.2001 - 06.2006
- Operated and maintained multiple armored vehicles.
- Engaged in reconnaissance, security, and search operations over a 24-month period in a combat environment.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Cyber Security And Networking
University of Maryland Global Campus
Hyattsville, MD05-2026
Skills
- Hardware installations
- End user support
- LAN protocols
- Information security
- Network administration
- Permissions management
- Presentations
- Problem-solving skills
- Servant Leadership
- Excellent interpersonal skills
- Personnel management
- Training coordination
Certification
CompTIA Security+
Top Secret security clearance
Timeline
Information Technology Specialist
US Army
03.2010 - Current
Courier
FedEx
07.2006 - 05.2011
M1A2 Armor Crewman
US Army
08.2001 - 06.2006
Bachelor of Science - Cyber Security And Networking
University of Maryland Global Campus
Similar Profiles
Justin GomerJustin Gomer
Satellite Communications Section Sergeant at US ArmySatellite Communications Section Sergeant at US Army
Mark AcopanMark Acopan
Chief Clinical Operations Officer at US ArmyChief Clinical Operations Officer at US Army
Jeffery MarshallJeffery Marshall
7ATC Network Operations Warrant Officer at US Army7ATC Network Operations Warrant Officer at US Army
Melton WaldenMelton Walden
Military Intelligence Systems Maintainer/Systems Integrator at US ArmyMilitary Intelligence Systems Maintainer/Systems Integrator at US Army
Tim AlmondTim Almond
Locomotive Engineer at Union Pacific Railroad CoLocomotive Engineer at Union Pacific Railroad Co