Aaron Poole
Suffolk,VA
Summary
Accomplished Utility Field Technician with expertise in equipment maintenance and professional communication at the City of Suffolk, Va - Municipal Government. Enhanced workflow efficiency by 20% through effective collaboration and problem-solving. Proven track record in safety management and customer service, ensuring compliance and satisfaction. Skilled in diagnostics and troubleshooting, delivering reliable technical support.
Overview
14
14
years of professional experience
Work History
Utility Field Technician
City Of Suffolk, Va - Municipal Government
Suffolk, VA
09.2012 - Current
- Conducted routine inspections of municipal infrastructure to ensure compliance with safety regulations.
- Operated and maintained specialized equipment for utility repairs and installations.
- Assisted in troubleshooting technical issues while providing responsive customer service to residents.
- Collaborated with team members to enhance workflow efficiency during field operations.
Education
High School Diploma -
Lakeland High School
Suffolk, VASkills
Field operations
Workplace safety
Professional communication
Data collection
Equipment installation
Technical support
Network connectivity
Interpersonal and written communication
Safety management
Equipment maintenance
Root-cause analysis
Hardware repair
Diagnostic testing
System upgrades
Performance optimization
Technical analysis
Hardware and software installation
Professionalism
System repair
Troubleshooting techniques
Interpersonal skills
Task prioritization
Machinery operation
Effective communication
Active listening
Work order completion
Reliability
Multitasking
Problem-solving abilities
Routine maintenance
Computer skills
Component repairs
Heavy equipment repair
Stain removal
Fleet maintenance
System repairs
Decision-making
Inventory management
Preventive Maintenance
Organizational skills
Diagnostics and troubleshooting
Equipment troubleshooting
Customer service
Worksite preparation
Multitasking Abilities
Customer relations
Interpersonal communication
Following safety practices
Relationship building
Attention to detail
Problem-solving
Cable pulling
Preventative maintenance
Component repair
Additional Information
Went to air vacuum sewer system school for training in Rochester Indiana
cdl class b
forklift certified
operated boom/crane trucks
osha 10-hour construction safety and health class completion
osha 10-hour general health and safety class completion
Timeline
Utility Field Technician
City Of Suffolk, Va - Municipal Government
09.2012 - Current
High School Diploma -
Lakeland High School