Aaron Pritchard hard-working individual who has 30 years of experience in customer service, sales, management, software, and financials. Also has 13 years experience in business ownership with self-storage facilities.
Overview
34
34
years of professional experience
Work History
Material Damage Appraiser
Hagerty Insurance
Traverse City, Michigan
03.2024 - Current
Evaluated repair estimates, supplements, and damage appraisals for accuracy and compliance with claim requirements.
Coordinated repair assignments for Hagerty claims, ensuring alignment with body shop standards.
Negotiated repair scope with vendors and collision repair partners.
Provided timely repair status updates to customers, shops, and claims teams, enhancing communication and transparency.
Managed Repair Rep
Progressive Insurance
12.2021 - 03.2023
Inspect vehicles and write estimates in an accurate and timely manner
Collaborated with repair shops to uphold quality standards that align with customer and Progressive expectations
Informed customers about repair process to enhance understanding and satisfaction
Outside Sales Rep
TRX Roofing
05.2018 - 12.2021
Engaged customers through phone and in-person interactions - Established trust-based relationships with customers - Assessed job specifications and created formal agreements - Ensured customer satisfaction by assisting before, during, and after service
Prospected homeowners and builders for roofing repair and replacement opportunities.
Inspected roofs and documented storm damage for estimate preparation.
Presented TRX Roofing services and guided clients through project options.
Multi-Skilled Operator
Conoco
11.2010 - 03.2018
Operated various artificial lift equipment to optimize production
- Operated pumping units to maintain consistent flow rates in oil extraction operations
- Managed plunger lifts during production processes
Monitored process equipment across Conoco production units and control systems.
Operated valves, pumps, and compressors during routine plant operations.
Inspected equipment for leaks, alarms, and unsafe conditions.
Fire Captain/EMT, Management Director
City of Guymon
03.1995 - 10.2010
Oversaw daily operations of team
Responded to fire and medical emergencies, providing critical care and support during incidents
Updated city officials on emergency management issues to enhance community preparedness and response
Outside Sales Representative
Lumber Mart
04.1993 - 05.1997
Secured new accounts through strategic cold calls and in-person visits to builders and construction companies.
Assessed site requirements and showcased product offerings to propose tailored solutions for diverse construction needs.
Engaged with builders to explore specific product and service solutions that align with their project requirements.