Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
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Aaron Queen

Fort Worth,TX

Summary

Dynamic Operations Supervisor at Penske Logistics with a proven track record in transportation management and team leadership. Successfully optimized fleet utilization and enhanced employee productivity through effective training and mentoring. Adept at implementing risk mitigation strategies, ensuring operational excellence, and fostering strong customer relationships. Passionate about driving continuous improvement in logistics operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Penske Logistics
Irving, TX
09.2022 - 03.2025
  • Manage logistics operations, including customer service, freight loading and unloading, dispatch, and documentation control.
  • Ensure careful tracking and planning of fleet resources.
  • Planned work assignments for optimal fleet equipment utilization.
  • Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
  • Facilitated team meetings to discuss operational challenges and brainstorm solutions.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Guided employees in handling difficult or complex problems.

Operations Manager

Universal Logistics Holdings, Inc.
03.2022 - 09.2022
  • Management of inventory and material, as well as implementation efficiency and cost-saving measures for continuous improvement
  • Quality and safety compliance management involving company policies and procedures
  • Interacting with the customer on a daily basis, and ensuring customer satisfaction
  • Reports related to production, quality, safety, timeliness, staffing, maintenance, discrepancies, and transit issues
  • Act as a liaison between the company and customers forming and maintaining positive relationships
  • Educate supervisors on quality control, interpersonal skills, Lean Sigma Six techniques as well as other tasks delegated by the customer and/or General Manager

Floor Supervisor

Universal Logistics Holdings, Inc.
07.2020 - 04.2022
  • To ensure proper warehouse operations are followed in sequencing material to be loaded onto a trailer to be delivered to the General Motors assembly plant
  • Train any new workers in key areas to all different commodities to ensure full coverage of positions
  • Improved the overall process in key areas as well as made continuous improvements on the warehouse floor

Training Manager

United States Marine Corps
08.2019 - 07.2020
  • Coordinate with other departments to ensure proper training had been conducted for 85 personnel
  • Schedule training events that does not interfere with ongoing operations as well as teach course that would entail using multi dollar equipment in the transportation aspect of the military

Line Manager

United States Marine Corps
02.2019 - 07.2020
  • Responsible for keeping government vehicles, as well as tactical vehicles maintained and any service needs to be done on them, are done in a timely manner
  • Any and all records are kept and maintained

Chief Dispatcher

United States Marine Corps
11.2017 - 12.2018
  • Maintain the scheduling for all outside companies that required transportation needs form the section, as well as resolved logistical conflicts that interfered with the requested times
  • Instructed drivers on various routes to be taken to hard to reach locations and gave them any critical information needed to complete their run
  • Maintained a scheduling roster at least two weeks out for any request that came in to ensure proper planning as well as catch any discrepancies

Squad Leader

United States Marine Corps
02.2017 - 01.2018
  • Responsible for the people under my leadership to become trained in various aspects that pertained to them being able to operate million dollar equipment as well as teach them how to troubleshoot any issues that were to arise while in the field

Motor Transportation Operator

United States Marine Corps
04.2013 - 07.2020
  • Responsible for the safe transport of military grade equipment ranging from $200 upward to $400,000 to any given destination
  • Maintain scheduled maintenance on multi-million dollar vehicles in order to keep then fully serviced

Education

Bachelor's degree - Logistics, Materials, and Supply Chain Management

American Military University
01.2023

Associate's degree - Logistics, Materials, and Supply Chain Management

American Military University
07.2021

Skills

  • Transportation Management
  • Operations Management
  • Team Leadership
  • Inventory Management
  • Risk Mitigation Strategies
  • Performance Management
  • Dispatching
  • Fleet management
  • Logistics management
  • Employee training
  • Interpersonal skills
  • Microsoft Office

Certification

  • New Manager Foundations - LinkedIn
  • Transitioning from Individual Contributor to Manager - LinkedIn
  • Leading Productive Meetings - LinkedIn
  • Onboarding New Hires - LinkedIn
  • Hiring Your Team - LinkedIn
  • Delegating Tasks - LinkedIn
  • Become a Manager - LinkedIn
  • Managing Organizational Change for Managers - LinkedIn
  • Advance Your Skills as a Manager - LinkedIn
  • The Six Morning Habits of High Performers - LinkedIn
  • Introduction to Data Warehouses - LinkedIn

Affiliations

  • Model building
  • Computer building
  • Video games
  • Family drives out

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Operations Supervisor

Penske Logistics
09.2022 - 03.2025

Operations Manager

Universal Logistics Holdings, Inc.
03.2022 - 09.2022

Floor Supervisor

Universal Logistics Holdings, Inc.
07.2020 - 04.2022

Training Manager

United States Marine Corps
08.2019 - 07.2020

Line Manager

United States Marine Corps
02.2019 - 07.2020

Chief Dispatcher

United States Marine Corps
11.2017 - 12.2018

Squad Leader

United States Marine Corps
02.2017 - 01.2018

Motor Transportation Operator

United States Marine Corps
04.2013 - 07.2020

Bachelor's degree - Logistics, Materials, and Supply Chain Management

American Military University

Associate's degree - Logistics, Materials, and Supply Chain Management

American Military University

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