Aaron Raichel
IT Consultant Principal
Parker,CO
Summary
Twenty plus years of experience planning, developing, and supporting MicroSoft technologies. Background includes experience in the full software development lifecycle including requirements definition, design, development, testing, and post-implementation support. Demonstrated ability to work well in both individual and team environments. Proven record of effective communication with both technical and non-technical personnel.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
IT Consultant Principal
Kaiser Permanente
8 2022 - Current
- Drive execution of multiple work streams by identifying customer and operational needs, developing procedures and policies, obtaining and distributing resources, setting standards, and measuring progress
- Overcome obstacles, solve complex issues, and influence project completion
- Practice self-leadership and promote learning in others by soliciting and acting on feedback, building cross-functional relationships, providing advice, mentoring, coaching, and fostering open dialogue
- Evaluate team strengths and weaknesses and adapt to change and feedback
- Lead IT consultants in developing requirements for process or system solutions across multiple business domains
- Collaborate with stakeholders and IT teams, leveraging various methodologies to identify requirements
- Oversee development of comprehensive business cases assessing costs, benefits, ROI, and Total Cost of Ownership for complex solution proposals
- Lead evolution of applications, systems, and processes to desired future states
- Define requirements' impact on solution components, provide insight to integrate requirements with current systems, and prioritize process enhancements
- Lead solution design sessions with IT teams, translate requirements into business solutions, and advocate for additional data or services to address key business issues
- Recommend regional and national process improvements aligning with sustainable best practices and business goals
- Provide insight and influence to executive management on integrating requirements with current systems and processes.
Senior IT Consultant
Kaiser Permanente
01.2019 - 08.2022
- Complete work assignments and support business-specific projects by applying expertise, developing work plans, ensuring team compliance with procedures, coordinating resources, collaborating cross-functionally, solving complex problems, and identifying improvement opportunities
- Practice self-development and promote learning in others by providing information, resources, advice, and expertise, building relationships, influencing others, adapting to new responsibilities, seeking and addressing feedback, and supporting team collaboration
- Develop requirements for complex process or system solutions within assigned business domains, leveraging various methodologies to identify business, functional, and non-functional requirements across multiple domains
- Develop comprehensive business cases assessing costs, benefits, ROI, and Total Cost of Ownership for proposed solutions
- Support evolution of applications, systems, and processes to desired future states by understanding how current processes impact business operations, mapping current state against future state processes, and identifying impact of requirements on solution components
- Provide recommendations to management on integrating requirements with current systems and processes, identify value gaps and opportunities for process enhancements, and support solution design sessions with IT teams to translate requirements into workable solutions
- Participate in evaluating third-party vendors, support continuous process improvement by developing standardized tools and processes, and recommend regional or national process improvements aligning with best practices and business goals.
IT Engineer Applications
Kaiser Permanente
03.2018 - 12.2019
- Assist in translating business requirements into software solutions, execute unit testing, support component integration testing and user acceptance testing, develop, configure, or modify software solutions, write technical specifications and documentation, and ensure adherence to industry best practices
- Build partnerships with IT teams and vendors, participate in software development lifecycle phases, and collaborate with vendors (e.g., offshore, application, service)
- Provide insight into technical solutions, offer systems incident support and troubleshooting, assist in identifying technical solutions, and support collaboration to ensure functional specifications are met.
Programmer Analyst Senior
Kaiser Permanente (Contractor Rose International)
12.2014 - 06.2016
- Performed large scale document migrations from network drives on to a custom Document Management System (DMS) built using SharePoint 2010
- Interviewed users to determine their needs and wants for their site
- Migrated documents using custom PowerShell scripts and Metalogix (Content Matrix)
- Created custom SharePoint 2010 sites based on customer requirements.
Programmer/Analyst
OFI Global Asset Management, Inc. (OppenheimerFunds)
03.2008 - 12.2014
- Performed large scale document migrations from network drives on to a custom Document Management System (DMS) built using SharePoint 2010
- Interviewed users to determine their needs and wants for their site
- Migrated documents using custom PowerShell scripts and Metalogix (Content Matrix)
- Developed custom branding components
- Created custom pages and permission levels
- Solved migration errors and trained end users on use and maintenance of the DMS
- Worked with corporate communications to create new intranet and custom team pages using SharePoint 2010
- Migrated SharePoint 2010 environment to SharePoint 2013
- Created custom search scopes and results pages
- Implemented custom forms and workflows streamlining multiple business functions
- Supported and maintained custom Document Imaging System (Kofax).
Senior Business Analyst
OFI Global Asset Management, Inc. (OppenheimerFunds)
08.2003 - 03.2008
- Performed analysis to gather report requirements from both technical and non-technical clients
- Developed a staffing process to forecast non-demand mail, faxes and emails to determine staffing for the processing department
- Used Cognos to create custom reports to provide support staff with intraday numbers to assist with staffing load balancing.
Customer Service Representative
OFI Global Asset Management, Inc. (OppenheimerFunds)
12.2002 - 08.2003
- Answered customer questions
- Researched customer issues and solved or directed the issue to the correct department to be solved.
Programmer/Analyst
Bureau of Information and Telecommunications
04.2001 - 02.2002
- Developed, tested, debugged, and maintained applications using Visual Basic 6.0, Visual Basic.Net, Visual SourceSafe 6.0, and stored procedures, and triggers
- Maintained the production and test environments which included compiling code to executables, implementing table and stored procedure changes using SQL Server 2000 database scripts, registering DLL files, and deploying the compiled executables and DLL files to Citrix servers
- Trained end-users on application usage.
Education
Master of Science - Computer Science
Information Technology Institute
Denver, CO 01.1999 - 05.2000
Bachelor of Science - Business Administration Marketing
University of Nebraska At Kearney
Kearney, NE 09.1991 - 05.1995
Skills
DevOps Practices
ITIL Framework
Agile Methodology
Operational Reporting
Application Development
Project Planning
Project lifecycle management
IT capacity planning
Team Collaboration
Team building
Technical Skills And Experience
- Microsoft 365 Technologies (Power Platform, Teams, SharePoint)
- SharePoint 2010 & 2013
- Document Imaging
- SharePoint Designer
- Custom Webparts
- Kofax 7.5/9.0
- FileNet Export Scripts
- Documentum Export Scripts
- Infopath Forms and Workflows
- Development Life Cycle Tools
- Nintex Forms and Workflows
- Newsgator
- Metalogix (Content Matrix)
- Powershell
- Jquery
- Javascript
- SharePoint Search 2010/2013
- Azure Dev Ops
- TFS 2010
- Reporting Tools
- Power BI
- Blue Pumpkin
- Cognos
Professional Highlights
- Help to create a custom solution process (Intake, Discover, Development, Recharge, Budgets and Timelines)
- Created and implemented a Service Management Office using ITSM policies and procedures
- Worked with a team to create numerous Enterprise custom solutions at Kaiser Permanente
- Worked with a team of developers to create Oppenheimer intranet and team sites using SharePoint 2010
- Created multiple Document Management Systems using SharePoint 2010 and migrated all the content.
- Worked successfully in an Agile Development environment.
- Created multiple custom forms and workflows for business units.
- Migrated SharePoint 2010 environment to SharePoint 2013 environment.
- Implemented custom scanning solutions and workflows to help streamline internal processing units.
Timeline
Senior IT Consultant
Kaiser Permanente
01.2019 - 08.2022
IT Engineer Applications
Kaiser Permanente
03.2018 - 12.2019
Programmer Analyst Senior
Kaiser Permanente (Contractor Rose International)
12.2014 - 06.2016
Programmer/Analyst
OFI Global Asset Management, Inc. (OppenheimerFunds)
03.2008 - 12.2014
Senior Business Analyst
OFI Global Asset Management, Inc. (OppenheimerFunds)
08.2003 - 03.2008
Customer Service Representative
OFI Global Asset Management, Inc. (OppenheimerFunds)
12.2002 - 08.2003
Programmer/Analyst
Bureau of Information and Telecommunications
04.2001 - 02.2002
Master of Science - Computer Science
Information Technology Institute
01.1999 - 05.2000
Bachelor of Science - Business Administration Marketing
University of Nebraska At Kearney
09.1991 - 05.1995
IT Consultant Principal
Kaiser Permanente
8 2022 - Current