Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaron Ramos

Hurst,TX

Summary

Results-oriented professional with a proven track record in operations, customer service, employee development, and quality management. Dedicated to driving organizational success through strategic vision and effective leadership. Skilled in fostering a positive work environment and cultivating strong relationships with internal and external stakeholders. Committed to continuous improvement and delivering exceptional results that exceed expectations.

Overview

7
7
years of professional experience

Work History

Specialist

Apple
06.2024 - Current
  • Delivered exceptional customer service by identifying customer needs, recommending Apple products and services, and educating customers on purchasing options.
  • Supported team members by sharing product knowledge, assisting in ownership opportunities, and ensuring a seamless in-store experience.
  • Stayed up to date on Apple's latest products, services, and sales processes to provide informed recommendations to customers.
  • Provided peer feedback based on observations to enhance team performance and customer interactions.

Sales Associate/Cashier

NIKE
03.2024 - 07.2024
  • Established personal connections with customers, exceeding customer service expectations.
  • Built rapport with clients by providing quality customer service and problem solving.
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Repair Artisan

Louis Vuitton
03.2023 - 06.2024
  • Clearly communicate updates and concerns to appropriate team members and managers.
  • Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our products.
  • Inspect, test and measure materials,to insure uphold company standards.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.

Artisan

Louis Vuitton
07.2021 - 03.2023
  • Clearly communicate updates and concerns to appropriate team members and managers.
  • Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our products.
  • Inspect, test and measure materials,to insure uphold company standard.
  • Successfully fulfilled needed training for specialized company quality inspector.

Shipdock Ambassador

Amazon
06.2020 - 07.2021
  • Trained newly hired to fill key positions and maximize productivity.
  • Educated, coached and mentored new hires in multiple positions.
  • Tracked trainees participation and understanding of course material.
  • Moved boxes, containers and pallets with special purpose equipment to meet demanding production targets.

Supervisor

Elrod's Cost Plus
12.2018 - 09.2020
  • Practiced proper money management techniques in accordance with company-established procedures.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collected, arranged, and input information into database system.
  • Created and managed project plans, timelines and budgets.
  • Partnered with front-end staff to assist customers; took initiative to learn and adopt duties of other departments to ensure smooth staffing coverage and keep store operational.
  • Coached and mentored new team members; trained new hires in customer service, stock procedures, and cash register operations.

Receptionist

Lee Lighting
10.2019 - 03.2020
  • Greeted and directed customers to appropriate personnel; Answered calls and emails daily, in a timely manner.
  • Efficiently delivered administrative support to team members and customers by: producing copies, rearranging schedules, faxing and organizing documents.
  • Successfully handled payment processing; Provided customers with receipts, proper bills and change.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Diploma -

Arlington High school
06.2020

Skills

  • Customer service
  • Cash Management
  • Attention to detail
  • Team leadership
  • Operations
  • Quickly adapt to change
  • Coaching/Training

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Specialist

Apple
06.2024 - Current

Sales Associate/Cashier

NIKE
03.2024 - 07.2024

Repair Artisan

Louis Vuitton
03.2023 - 06.2024

Artisan

Louis Vuitton
07.2021 - 03.2023

Shipdock Ambassador

Amazon
06.2020 - 07.2021

Receptionist

Lee Lighting
10.2019 - 03.2020

Supervisor

Elrod's Cost Plus
12.2018 - 09.2020

Diploma -

Arlington High school

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