Aaron Ramos
Hurst,TX
Summary
Results-oriented professional with a proven track record in operations, customer service, employee development, and quality management. Dedicated to driving organizational success through strategic vision and effective leadership. Skilled in fostering a positive work environment and cultivating strong relationships with internal and external stakeholders. Committed to continuous improvement and delivering exceptional results that exceed expectations.
Overview
7
7
years of professional experience
Work History
Specialist
Apple
Southlake, TX
06.2024 - Current
- Delivered exceptional customer service by identifying customer needs, recommending Apple products and services, and educating customers on purchasing options.
- Supported team members by sharing product knowledge, assisting in ownership opportunities, and ensuring a seamless in-store experience.
- Stayed up to date on Apple's latest products, services, and sales processes to provide informed recommendations to customers.
- Provided peer feedback based on observations to enhance team performance and customer interactions.
Sales Associate/Cashier
NIKE
Grapevine, TX
03.2024 - 07.2024
- Established personal connections with customers, exceeding customer service expectations.
- Built rapport with clients by providing quality customer service and problem solving.
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Repair Artisan
Louis Vuitton
Irving, TX
03.2023 - 06.2024
- Clearly communicate updates and concerns to appropriate team members and managers.
- Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our products.
- Inspect, test and measure materials,to insure uphold company standards.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Artisan
Louis Vuitton
Alvarado, TX
07.2021 - 03.2023
- Clearly communicate updates and concerns to appropriate team members and managers.
- Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our products.
- Inspect, test and measure materials,to insure uphold company standard.
- Successfully fulfilled needed training for specialized company quality inspector.
Shipdock Ambassador
Amazon
Haslet, TX
06.2020 - 07.2021
- Trained newly hired to fill key positions and maximize productivity.
- Educated, coached and mentored new hires in multiple positions.
- Tracked trainees participation and understanding of course material.
- Moved boxes, containers and pallets with special purpose equipment to meet demanding production targets.
Supervisor
Elrod's Cost Plus
Arlington, TX
12.2018 - 09.2020
- Practiced proper money management techniques in accordance with company-established procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
- Partnered with front-end staff to assist customers; took initiative to learn and adopt duties of other departments to ensure smooth staffing coverage and keep store operational.
- Coached and mentored new team members; trained new hires in customer service, stock procedures, and cash register operations.
Receptionist
Lee Lighting
Arlington, TX
10.2019 - 03.2020
- Greeted and directed customers to appropriate personnel; Answered calls and emails daily, in a timely manner.
- Efficiently delivered administrative support to team members and customers by: producing copies, rearranging schedules, faxing and organizing documents.
- Successfully handled payment processing; Provided customers with receipts, proper bills and change.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Diploma -
Arlington High school
06.2020
Skills
- Customer service
- Cash Management
- Attention to detail
- Team leadership
- Operations
- Quickly adapt to change
- Coaching/Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Specialist
Apple
06.2024 - Current
Sales Associate/Cashier
NIKE
03.2024 - 07.2024
Repair Artisan
Louis Vuitton
03.2023 - 06.2024
Artisan
Louis Vuitton
07.2021 - 03.2023
Shipdock Ambassador
Amazon
06.2020 - 07.2021
Receptionist
Lee Lighting
10.2019 - 03.2020
Supervisor
Elrod's Cost Plus
12.2018 - 09.2020
Diploma -
Arlington High school