Aaron Remo

Provide customer support by phone and walk-in visits.

Manage payment processing for customer transactions.

Handle cash, credit card and check payments.

Guide customers toward tire options that fit needs.

Provide great customer service. 100% satisfaction rating.

Support customers with tire selection based on needs.

Managed premium tire sales to car dealerships throughout Houston area.

Partnered with part managers to align inventory planning with road-ready tire demand.

Built service lane training that improved tire sales capability among front-line staff.

Provided technical training on tire identification, including symbols, ratings, and labeling.

Aligned service and parts directors to close communication gaps and increase tire sales support.

Coordinated with tire manufacturers to position best-in-market product offerings.

Supported urgent tire delivery to customers during heat case while promoting inventory, delivery services and customer-focused support.

• Delivered tires and automotive products to customer locations using assigned delivery routes.
• Loaded and unloaded tire shipments safely, protecting products from damage during transport.
• Verified delivery orders, invoices, and customer information for accurate drop-offs.
• Completed pre-trip and post-trip vehicle inspections to maintain safe operating conditions.
• Communicated with dispatch and store staff to coordinate urgent deliveries and route changes.
• Collected signatures and resolved delivery discrepancies with professionalism and attention to detail.
• Maintained clean delivery vehicle and organized cargo area for efficient loading.
• Followed traffic laws, safety procedures, and company guidelines while meeting daily delivery schedules.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Managed customer inquiries and complaints in polite and professional manner.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

• Stocked shelves and rotated merchandise to maintain accurate product presentation and freshness.
• Unloaded trucks and organized backroom inventory for efficient overnight replenishment.
• Verified item placement against planograms to support consistent store standards.
• Recovered aisles and faced products to improve customer-ready appearance before opening.
• Identified damaged or expired goods and removed them from saleable inventory.
• Used handheld scanners to locate, track, and replenish merchandise quickly and accurately.
• Coordinated with team members to complete freight processing and meet nightly stocking priorities.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.

• Directed daily operations across departments, aligning workflows with business priorities and service standards.
• Optimized process efficiency by identifying bottlenecks and implementing practical workflow improvements.
• Led cross-functional teams to maintain consistency in order fulfillment, client support, and internal coordination.
• Managed operational reporting, using performance data to guide decisions and resource allocation.
• Mentored staff on operational best practices, accountability, and process adherence.
• Coordinated scheduling, priorities, and escalation handling to sustain smooth business continuity.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Increased profit by streamlining operations.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Directed daily store operations, ensuring consistent service standards and smooth workflow execution.
• Managed staff scheduling, coverage, and performance coaching to maintain efficient front-of-house operations.
• Trained team members on sales procedures, product knowledge, and customer service expectations.
• Monitored inventory levels and coordinated replenishment to prevent stock shortages and delays.
• Implemented process improvements that strengthened order accuracy and operational consistency.
• Enforced compliance with company policies, cash handling procedures, and workplace safety standards.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Approved regular payroll submissions for employees.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Supervised guests at front counter, answering questions regarding products.

• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Fostered strong relationships with customers, leading to increased loyalty and repeat business.
• Achieved record of zero accidents through adherence to traffic laws and safety protocols.

• Oversaw fleet maintenance schedules to maximize vehicle readiness and minimize service disruptions.
• Monitored compliance with transportation regulations, inspection requirements, and driver safety standards.
• Coordinated routing and dispatch activities to improve delivery efficiency and on-time performance.
• Managed fuel usage, vendor relationships, and repair approvals to control operating costs.
• Maintained accurate driver information for delivery scheduling.