Aaron Rife
Chino,CA
Summary
Dynamic and reliable professional with extensive experience in customer service roles, notably as a Bartender at Ballard Beer Company. Demonstrated ability to enhance customer satisfaction and teamwork, with skills in responsible alcohol service and menu memorization. Proven track record of improving service efficiency and resolving customer concerns, fostering loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Bartender
Ballard Beer Company
10.2022 - 11.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Barista
Liberation Coffee
02.2022 - 08.2022
- Maintained orderly lines with swift, effective service.
- Enhanced teamwork through consistent collaboration with colleagues.
- Managed and resolved customer concerns promptly, promoting repeat business.
- Utilized POS system for accurate order entry and payment processing.
Barista
Starbucks
12.2020 - 01.2022
- Controlled line and crowd with quick, efficient service.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Used POS system to accurately enter orders and process payments.
Education
Associate Of Arts - Art
Theatre of Arts
Los Angeles07.2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Menu memorization
Timeline
Bartender
Ballard Beer Company
10.2022 - 11.2024
Barista
Liberation Coffee
02.2022 - 08.2022
Barista
Starbucks
12.2020 - 01.2022
Associate Of Arts - Art
Theatre of Arts
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