Aaron Rogers
Las Vegas,NV
Summary
Insurance industry professional experienced in marketing and sales of multiple lines of insurance and insurance claims services. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Collects and analyzes data, provide cost-effective solutions and meet the needs of clients by recommending suitable insurance products to provide financial security.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent
CONNECT
Las Vegas, NV
10.2022 - 07.2024
- Identified cross-selling opportunities among existing customers.
- Provided advice on financial planning and insurance policies.
- Developed and implemented successful sales strategies to increase customer base.
- Reviewed insurance policies periodically to make sure they meet customer needs.
- Analyzed customer feedback to improve sales strategies and tactics.
- Provided guidance about different types of insurance products available.
- Assisted clients in selecting appropriate coverage options for their needs.
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Developed and executed effective sales strategies to meet and exceed monthly sales targets.
Customer Service Representative/Insurance Agent
Sitel
Las Vegas, NV
10.2017 - 09.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed positive relationships with customers through friendly interactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided accurate information about products and services to customers.
- Answered inbound calls, chats and emails to facilitate customer service.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
High School Diploma -
Mojave High School
North Las Vegas, NV06-2014
Skills
- Customer Service
- Insurance sales strategy
- Account Management
- Team training and development
- Product Knowledge
- Policy adjustment knowledge
- Rapport Building
References
References available upon request.
Timeline
Insurance Sales Agent
CONNECT
10.2022 - 07.2024
Customer Service Representative/Insurance Agent
Sitel
10.2017 - 09.2022
High School Diploma -
Mojave High School