Aaron Romero Olmedo
Whitestone
Summary
Client-focused and detail-oriented professional with strong experience in customer service, front-office operations, and compliance-driven environments. Proven ability to handle sensitive information, process payments accurately, and build trust with diverse clients. Known for professionalism, organization, and the ability to learn new systems quickly. Seeking an Associate Banker role at Chase to contribute to exceptional client experiences while growing within Consumer & Community Banking.
Overview
4
4
years of professional experience
Work History
Lead Passenger Service Agent
Worldwide Flight Services
New York, NY
06.2024 - Current
- Led passenger service operations in a high-volume airport environment, ensuring professional and efficient customer experiences.
- Assisted passengers with check-in, boarding, and issue resolution while maintaining clear communication.
- Handled sensitive passenger information and transactions in strict compliance with security and regulatory procedures.
- Supported daily operations by coordinating with team members and serving as a point of reference for escalations.
Corporate Paralegal
Medrano & Partners
El Salvador
12.2021 - 08.2024
- Supported operations in compliance-driven environments, adhering to detailed procedures and regulations.
- Managed sensitive documents and records with accuracy and organization.
- Coordinated with internal teams to resolve issues and meet deadlines efficiently.
- Drafted and reviewed contracts, ensuring adherence to regulatory standards and organizational policies.
Front Desk Coordinator
Elite Sports Chiropractic
Merrick, NY
09.2023 - 04.2024
- Greeted and assisted patients in a fast-paced front office, managing check-ins, scheduling, and lobby flow.
- Processed cash and card payments accurately while balancing daily totals.
- Maintained confidentiality of patient records and followed clinic policies and procedures.
- Resolved patient questions and concerns with professionalism and empathy.
Education
Juris Doctor -
Universidad Dr. Jose Matias Delgado
El Salvador01-2019
High School Diploma -
Colegio Garcia Flamenco
El Salvador12-2018
Skills
- Customer Service & Client Relations
- Cash Handling & Payment Processing
- Transaction Accuracy & Attention to Detail
- Compliance & Policy Adherence
- Confidential Records Management
- Appointment Scheduling & Lobby Flow
- Problem Resolution & De‑escalation
- Team Collaboration & Communication
Languages
Spanish
Native or Bilingual
Timeline
Lead Passenger Service Agent
Worldwide Flight Services
06.2024 - Current
Front Desk Coordinator
Elite Sports Chiropractic
09.2023 - 04.2024
Corporate Paralegal
Medrano & Partners
12.2021 - 08.2024
Juris Doctor -
Universidad Dr. Jose Matias Delgado
High School Diploma -
Colegio Garcia Flamenco