Aaron S. Andrews
Buffalo,NY
Summary
Results-driven professional specializing in maintenance, technical support, digital imaging, and GIS. Demonstrated ability to enhance team performance through effective communication and collaboration in diverse settings. Strong problem-solver with excellent time management skills, consistently adapting to fast-paced environments to meet organizational goals.
Overview
2027
2027
years of professional experience
Work History
Project Coordinator
Osmose Utility Services
Buffalo, NY
01.2023 - Current
- Coordinate pre-field setup and post-field delivery processes to guarantee adherence to project timelines.
- Communicate with field crews on work assignments and project tracking while supporting and escalating technical issues.
- Execute timely delivery of data to internal departments and customers.
- Facilitate clear and timely communication with internal and external stakeholders.
- Provide exceptional customer service by actively listening to client needs and responding promptly to inquiries.
- Keep projects on schedule by managing deadlines and adjusting workflows.
Master Flight Support Technical Coordinator
EagleView / Pictometry International
Rochester, NY
2010 - 01.2023
- Supported fleet of 100+ fixed wing aircraft in daily operations of image capture across North America.
- Performed installation and ongoing maintenance of aerial imaging systems in field while providing remote technical assistance.
- Managed logistics for field work trips, focusing on precise installation and maintenance within tight timelines.
- Delivered prompt and transparent updates to stakeholders, fostering strong relationships and informed decision-making.
- Authored and revised procedural documents to enhance clarity and accessibility for team members.
- Collaborated with cross-functional teams to enhance image processing workflows through kaizen methodology.
- Guided and developed junior staff members in technical skills and best practices.
Senior Geospatial Image Processor
EagleView / Pictometry International
Rochester, NY
2007 - 2010
- Analyzed and processed aerial imagery alongside GIS information with specialized software, guaranteeing precision and compliance with established quality standards.
- Conducted quality assurance checks on processed images to maintain data integrity.
- Built and delivered comprehensive geospatial imagery libraries for numerous clients throughout North America.
- Implemented best practices for efficient image handling and storage solutions.
- Offered guidance as a senior staff member and performed as a team lead in several internal specialty groups.
Digital Imaging Specialist
Buffalo Big Print
Buffalo, NY
01.2005 - 01.2007
- Operated advanced digital imaging equipment and industry standard software to produce high-quality visual content and printed materials.
- Coordinated workflow activities within the office to meet deadlines.
- Maintained organized digital asset libraries for efficient retrieval and use of images.
- Ensured customer service and satisfaction in the retail, art gallery and production business ends.
Education
Bachelor of Fine Arts - Communication Design
SUNY Buffalo State
Associate in Applied Science - Graphic Design
SUNY Finger Lakes
Skills
- Project coordination
- Technical support
- Adept at learning new software rapidly
- Hardware maintenance
- Problem-solving
- Detail-oriented
- Continuous learning mindset
Timeline
Project Coordinator
Osmose Utility Services
01.2023 - Current
Digital Imaging Specialist
Buffalo Big Print
01.2005 - 01.2007
Associate in Applied Science - Graphic Design
SUNY Finger Lakes
Master Flight Support Technical Coordinator
EagleView / Pictometry International
2010 - 01.2023
Senior Geospatial Image Processor
EagleView / Pictometry International
2007 - 2010
Bachelor of Fine Arts - Communication Design
SUNY Buffalo State