Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Sheegog

Orlando,FL

Summary

Motivated Student eager to apply time management and communication skill in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

20
20
years of professional experience

Work History

Customer Service Representative

Bath & Body Works
Orlando, FL
05.2023 - 07.2024
  • Promoted available products and services to customers during service, account management and order calls.
  • Improved product knowledge on continuous basis to provide optimal service.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Customer Service Representative

TurboTax
Orlando, FL
01.2023 - 04.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Musician

Impact Church Central Florida
Orlando, FL
03.2008 - 07.2016
  • Collaborated with other musicians to plan rehearsals and performances.
  • Played bass since 2006.
  • Performed with orchestras, symphonies, choirs and bands.
  • Performed in front of live audiences.

Media Assistant

Impact Church Central Florida
Orlando, FL
01.2007 - 07.2016
  • Sorted books, publications and other items according to established procedures.
  • Prepared engaging multimedia presentations Using Powerpoint and Word.

Parking Lot Attendant

Impact Church Central Florida
Orlando, FL
01.2005 - 07.2016
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Directed drivers to parking spots.
  • Managed parking and traffic control to facilitate vehicle flow in assigned area.
  • Provided customer service and information, answered questions and gave directions.
  • Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.

Caregiver Assistant

Aloma Kids Daycare
Orlando, FL
06.2012 - 07.2013

Sheegog

  • Maintained clean and well-organized environment for teachers and children's happiness and safety.
  • Assisted with meal planning to meet nutritional plans.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Assisted with small lessons and activities with children.

Education

Associate of Arts - Music Performance

Valencia College
Orlando, FL
04.2018

High School Diploma -

Winter Park High School
Winter Park, FL
04.2013

Music Performance

University of Central Florida
Orlando, FL

Skills

  • Communication
  • Problem resolution
  • Decision-making
  • Multitasking
  • Organization
  • Relationship building
  • Friendly, positive attitude
  • Expressive

Timeline

Customer Service Representative

Bath & Body Works
05.2023 - 07.2024

Customer Service Representative

TurboTax
01.2023 - 04.2023

Caregiver Assistant

Aloma Kids Daycare
06.2012 - 07.2013

Musician

Impact Church Central Florida
03.2008 - 07.2016

Media Assistant

Impact Church Central Florida
01.2007 - 07.2016

Parking Lot Attendant

Impact Church Central Florida
01.2005 - 07.2016

Associate of Arts - Music Performance

Valencia College

High School Diploma -

Winter Park High School

Music Performance

University of Central Florida
Aaron Sheegog