Summary
Overview
Work History
Education
Skills
Certification
Organizations
Timeline
Generic

Aaron Simmons

Rock Hill,SC

Summary

Business Administration student at Winthrop University with a minor in Economics and a concentration in Healthcare Management. A hard worker, with an optimistic mindset that makes for a positive attitude and great communication skills. Customer Satisfaction is the most valuable attribute of my skill set, with a rich background in retail with 5 years of experience. Being an Executive Chairman also teaches me how to be a meaningful leader while also being an exceptional teammate.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative/Cashier

TJX Companies
Rock Hill, SC
10.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Customer Service Representative/Cashier

Lowe's
Florence, SC
05.2022 - 08.2024
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Cashier/Trainer

Food Lion
Florence, SC
06.2017 - 08.2020
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Engaged in problem solving activities when conflicts arose between employees or customers.
  • Collaborated with management team to improve overall customer experience at the store level.

Education

Business Administration

Winthrop University
Rock Hill, SC
12-2024

High School Diploma -

South Florence High School
Florence, SC
05-2020

Skills

  • Product Knowledge
  • Complaint Resolution
  • Customer Relationship Management (CRM)
  • Courteous Demeanor
  • Consultative Sales
  • Team Development
  • Customer Service

Certification

  • Online CPR/AED and First Aid Combo Course (July 2022)

Organizations

  • College of Business Student Ambassador’s : This position allows me to enlighten upcoming high school seniors on the benefits of Winthrop’s College of Business Administration. The fact that I can travel across South Carolina to different high schools and meet the future leaders of business is a great feeling. This organization allows me to sharpen skills that are important in business, and marketing.
  • Healthcare Management Association (HCMA): I use this position to better understand how healthcare influences industry and business. I also provide community support and services through my organization. We provide ample information to other students on campus who are curious about healthcare. We hold executive and mass meetings, that span throughout the semester. I use this position to better understand how healthcare influences industry and business. I also provide community support and services through my organization. We provide ample information to other students on campus who are curious about healthcare. We hold executive and mass meetings, that span throughout the semester.

Timeline

Customer Service Representative/Cashier

TJX Companies
10.2022 - Current

Customer Service Representative/Cashier

Lowe's
05.2022 - 08.2024

Cashier/Trainer

Food Lion
06.2017 - 08.2020

Business Administration

Winthrop University

High School Diploma -

South Florence High School
Aaron Simmons