Aaron Sims
4651 S Spaulding Chicago ,IL
Summary
Dynamic Department Manager with extensive experience at McDonald's, excelling in team supervision and customer service. Proven track record in process optimization, enhancing service speed and satisfaction. Skilled in inventory management and complaint resolution, fostering a positive dining experience while ensuring safety compliance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Department Manager
McDonald's
2425 E 79 St Chicago IL
08.2016 - 01.2026
- Led team to achieve operational excellence through effective scheduling and resource management.
- Developed training programs that enhanced employee performance and service delivery standards.
- Streamlined inventory processes, reducing waste and increasing product availability during peak hours.
- Implemented quality control measures to ensure compliance with health and safety regulations.
Shift Manager
McDonald’s
2425 E 79st Chicago IL
08.2016 - 01.2026
- Supervised team members to ensure efficient workflow and adherence to operational standards.
- Trained new employees on procedures, safety protocols, and customer service best practices.
- Monitored inventory levels and coordinated supply orders to maintain stock availability.
- Implemented process improvements that enhanced service speed and customer satisfaction ratings.
- Resolved customer complaints promptly, maintaining positive dining experiences and brand loyalty.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Crew Member
McDonald's
2425 E 79st Chicago IL
08.2016 - 01.2026
- Monitored inventory levels to ensure adequate stock for daily operations.
- Implemented best practices for food safety and sanitation protocols.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
White Castle
06.2014 - 06.2015
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted team members with food preparation and assembly tasks.
Education
High School Diploma -
North Grand Highschool
4338 W Wabsania Ave 6063906.2009
Skills
Team supervision
Inventory management
Customer service
Process optimization
Complaint resolution
Safety compliance
Workflow efficiency
Performance monitoring
Shift scheduling
Food safety protocols
Team leadership
Timeline
Department Manager
McDonald's
08.2016 - 01.2026
Shift Manager
McDonald’s
08.2016 - 01.2026
Crew Member
McDonald's
08.2016 - 01.2026
Crew Member
White Castle
06.2014 - 06.2015
High School Diploma -
North Grand Highschool