AARON SMITH
West Columbia,US
Summary
Entry-level courier with a lot of interstate and highway miles under my belt and a passion for providing exceptional customer service. Hardworking, well-educated, and eager to complete any task assigned to the job.
Overview
3
3
years of professional experience
Work History
Medical Courier
Capitol Courier
Kennesaw, GA
10.2022 - Current
- Pick up and transport medical specimens, and safely deliver to A lab in a timely manner
- Maintain chain of custody for Hippa regulated documents.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Processed paperwork associated with deliveries accurately and efficiently.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Documented pickups and deliveries and submitted reports after shift.
- Maintained adherence to stringent delivery deadlines.
- Communicated effectively with customers regarding status updates of their shipments.
- Documented items transported, recipient information and problems.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Managed multiple routes concurrently while meeting all deadlines.
Front of House Staff
Chick-fil-A
West Columbia, South Carolina
12.2020 - 10.2022
- Greeted customers with a smile and provided them with helpful, friendly service
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries
- Did light traffic work, guiding cars and large vehicles to lanes and parking spots.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked with managers to report and resolve customer issues or concerns.
- Adhered to company policies regarding dress code, break times.
- Provided exceptional customer service to ensure satisfaction.
- Processed customer payments accurately and efficiently.
- Greeted and talked pleasantly with customers to promote positive image for business.
Education
High School -
UTHA
01.2023
Skills
- Excellent communication
- Time management skills
- Quick learner
- Customer needs assessment
- Customer service
- Multi-Task Management
- Reliable
- Heavy lifting
- Long length driving
- Coordinating Efficient Routes
- Route Planning
- Documentation
Timeline
Medical Courier
Capitol Courier
10.2022 - Current
Front of House Staff
Chick-fil-A
12.2020 - 10.2022
High School -
UTHA