Aaron Smuzynski
Laguna Niguel
Summary
Experienced Banking Professional with a background in product and pricing and developing profitable strategies and models. Possess a deep understanding of market trends, competitive analysis, and financial forecasting. Strengths include application and department policy and procedure development, training, strategic thinking, data-driven decision making, cross-functional collaboration, and driving revenue growth to improve profitability.
Overview
28
28
years of professional experience
Work History
Pricing Manager - Vice President
Banc of California
Santa Ana, CA
12.2020 - 09.2024
- Managed Account Analysis team (72,000 analyzed accounts) for branches and treasury management service support, accounting, product, and venture banking and HOA banking divisions.
- Worked with the Product team to develop product groupings and service bundles, to examine hybrid pricing models and strategies to optimize profitability.
- Created cost-benefit analysis reports for the Product team to identify areas of improvement in the pricing process.
- Analyzed competitor pricing and identified opportunities for growth and missed fee income opportunities.
- Gathered internal customer feedback on current prices and implemented changes accordingly.
- Refined Extended Account Analysis application (XAA) with processing Off Balance sheet sweeps (ICS and CDARS) balances, AFP coding, EDI 822 statement rendering, and consolidated service pricing.
- Automated third-party file processing with FIS to eliminate manual processing of files.
- Member of Product and Pricing Committee
Core System Support Officer - Asst Vice President
Pacific Western Bank
San Diego, CA
01.2018 - 11.2020
- Conversion Team member with Fiserv ITI (legacy Pacific Western Bank) and FIS Horizon (legacy Square 1 Bank) Core systems conversion to FIS IBS Core System
- Supported IBS Deposit System bankwide for new user set up, changes, and deletions, along with troubleshooting; also functional and enhancement requirements (API integration and reporting).
- Supported new Venture Banking division with core system needs and ad hoc requirements.
- Centralized and managed the new Account Analysis team for the bank, creating new procedures, policies, training guides, and processes. Created centralized group supporting account analysis.
- Assisted in the merger-related activities for Deposits and Account Analysis for both the former California United Bank and former MUFG/Union Bank HOA division.
- Supported internal and external audit reviews of department roles, functions, systems access and actions.
Core System Administrator - Asst Vice President
Square 1 Financial
Durham, NC
10.2007 - 12.2017
- Conversion Team member from Fiserv ITI to FIS
- System Administrator for bank core systems - FIS ACBS (Loan) and FIS Horizon (Deposit) systems, and all ancillary FIS applications (Item Processing, ACH, Wires, Cold Storage, Ad Hoc Reporting tools - Cognos and Business Objects, Debit and Credit Cards), Test Bank(s) along with Weiland Account Analysis, and ABLSoft (Asset Based Lending).
- Created user accounts and managed access rights for users, including passwords, role changes, and deletions.
- Created and managed an internal reporting team responsible for daily and monthly reports from the Core for Bankwide use (e.g., profitability, CLL, Top 100, daily trials, and other ad hoc department reports).
- IT responsibilities included ETL work and development, SQL, and report writing.
- Information Technology roadmap projects using Agile and Waterfall project management and MS Project (e.g., rollout of new Online Banking platform with ACI Worldwide, Salesforce platform rollout with nCino).
- Business Continuity validation and event testing
- Member of Change Advisory Board (Change Control)
Operations Manager - Asst Vice President
Truist Bank
Durham, NC
06.1996 - 10.2007
- Supported multiple mergers with Central Carolina Bank, to National Commerce Financial, to SunTrust Bank. Managed a team of 8 supporting our online banking and back office operations for our contact center.
- Site Operations and Project Manager for SunTrust Online (STOLI) for Durham Contact Center (125 FTEs).
- Documented and managed the RFP process to offshore calls during holidays, third shift, and weekend hours.
- Maintained and liaised with the Corporate Facility department for our location; responsible for relocating our physical location with minimal customer impact.
- Updated and signed off on center-wide controls (e.g., Information Security, Physical Security, Other Risk Controls).
- Supported Quality review for all 6 STOLI Contact Centers (e.g. Agent Call Monitoring and Desktop Recording, Quality Assurance Mailbox (Corporate Complaints)
Education
Bachelor of Arts - Economics and Business Administration - Finance
Elon University
Elon, NCSkills
- Competitor Analysis
- Cost Analysis
- Revenue Generation
- Product pricing
- Data Analytics
- Operations Management
Affiliations
- Volunteer and mentor for HopeBuilders - providing guidance and career/ financial advice along with interview skills
- Support of local non-profits Our House Grief Support Center and United Way Los Angles
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pricing Manager - Vice President
Banc of California
12.2020 - 09.2024
Core System Support Officer - Asst Vice President
Pacific Western Bank
01.2018 - 11.2020
Core System Administrator - Asst Vice President
Square 1 Financial
10.2007 - 12.2017
Operations Manager - Asst Vice President
Truist Bank
06.1996 - 10.2007
Bachelor of Arts - Economics and Business Administration - Finance
Elon University
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