Aaron Solis
Mission,TX
Summary
Dynamic Customer Service Representative with a proven track record at Ubiquity Global Services, excelling in customer relationship management and problem-solving. Recognized for enhancing operational efficiency and maintaining high standards in service delivery. Detail-oriented and committed to customer service excellence, adept at managing inquiries and ensuring satisfaction.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
ManpowerGroup
McAllen, TX
07.2025 - 12.2025
- Provided exceptional customer support through effective communication and problem-solving skills.
- Assisted customers with inquiries, ensuring accurate information delivery and timely resolutions.
- Assisted customers with inquiries, providing accurate information and effective solutions.
- Adapted quickly to new tools and systems, ensuring efficient service operations.
Customer Service Representative
Ubiquity Global Services
McAllen, TX
01.2025 - 06.2025
- Managed customer accounts, ensuring timely updates and consistent communication.
- Utilized CRM software to document interactions and manage customer accounts efficiently.
- Adapted quickly to new systems, contributing to training sessions for improved operational efficiency.
- Handled high call volumes while maintaining professionalism and attention to detail in every interaction.
Overnight Maintenance Associate
Walmart
McAllen, TX
11.2023 - 10.2024
- Conducted cleaning and sanitation of high-traffic areas to enhance safety and customer experience.
- Monitored cleanliness standards across departments, ensuring compliance with company policies and regulations.
- Increased productivity by consistently completing assigned tasks within designated timeframes while maintaining quality standards.
- Optimized store appearance with meticulous attention to detail in cleaning and organizing displays.
- Maintained safety conditions and standards in facility.
Education
High School Diploma -
Palmview Highschool
La Homa, Texas05-2023
Skills
- Customer relationship management
- Engaged listening
- Problem-solving skills
- Sanitation protocols
- Waste management
- Workplace safety standards
- Customer service excellence
- Detail-oriented data management
- Handling customer inquiries
- Call center management
Timeline
Customer Service Representative
ManpowerGroup
07.2025 - 12.2025
Customer Service Representative
Ubiquity Global Services
01.2025 - 06.2025
Overnight Maintenance Associate
Walmart
11.2023 - 10.2024
High School Diploma -
Palmview Highschool