
Dynamic Customer Service Representative with proven expertise at Family Dollar, excelling in conflict resolution and active listening. Enhanced customer satisfaction through efficient order processing and effective problem resolution. Leveraged CRM software to track interactions, ensuring timely solutions and fostering a collaborative team environment. Committed to delivering exceptional service under pressure.
Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Conflict resolution
Payment processing
Product knowledge
Some of the accomplishments I have is that, I always maintained a solid GPA and Graduated with a 3.8 GPA, and I am currently enlisted in the military, with a certification in logistics and have proper training in logistics
Logistics