Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Swanson

Phoenix,AZ

Summary

Focused and reliable dining room server bringing high enthusiasm and desire to provide excellent customer service. Dedicated to anticipating guests needs and creating a memorable experience.

Multiple years of experience at a senior living community and more recently, a prestigious golf and country club atmosphere. Intending to leverage my experience and passion to bring a positive contribution to your company.

Overview

13
13
years of professional experience

Work History

Banquet Captain

The Country Club at DC Ranch
05.2019 - Current
  • Worked closely with the Director of Banquets and led a team in set up, support throughout, and break down of events.
  • Took initiative to decorate, create an immersive experience, and anticipate needs in order for weddings and showers to run smoothly.

Dining Room Server

The Country Club At DC Ranch
03.2019 - Current
  • Greet and serve club members and their guests in a fine dining setting
  • Maintain guest or member satisfaction with timely table check-ins to assess food and beverage needs.
  • Providing wine/liquor service, including dinner pairings, opening, and pouring wine.
  • Initially hired as a lead valet to warmly greet and direct members and golfers to their destinations

Valet/ Lead Concierge

Vi At Grayhawk
05.2013 - 08.2019

Greet and assist residents of the community, deliver packages, groceries, and delivery meals to their apartments

Concierge position entailed warmly greeting residents and guests and directing them to their appropriate destination.

The position also included directing phone calls, as well as monitoring visitors and emergency response systems

Education

High School Diploma -

Agua Fria High School
Avondale, AZ
05.2011

Skills

  • Passion for customer service and guest satisfaction
  • Anticipation of needs and prompt attention
  • Ability to multitask and remain calm
  • High energy and willingness to adapt to changing situations
  • Foundational knowledge of wine, beer, and liquor
  • Basic POS knowledge, such as JONAS

Timeline

Banquet Captain

The Country Club at DC Ranch
05.2019 - Current

Dining Room Server

The Country Club At DC Ranch
03.2019 - Current

Valet/ Lead Concierge

Vi At Grayhawk
05.2013 - 08.2019

High School Diploma -

Agua Fria High School
Aaron Swanson