AARON SWEET
Willow Spring,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Garage Door Technician
Precision Garage Door Repair
02.2024 - Current
- Diagnosed and repaired malfunctioning garage door systems, ensuring optimal functionality and safety.
- Installed and maintained various types of garage doors, enhancing customer satisfaction through quality workmanship.
- Collaborated with customers to assess needs and recommend appropriate solutions for garage door issues.
- Trained junior technicians on installation techniques and repair procedures to improve team efficiency.
- Increased repeat business through exceptional customer service and followups.
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
- Developed strong relationships with local vendors to ensure timely delivery of high-quality materials at competitive prices.
- Developed and maintained strong customer relationships to drive repeat business.
- Trained and mentored junior sales staff on product knowledge and sales techniques.
- Implemented upselling techniques that enhanced overall customer satisfaction and loyalty.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Set and achieved company defined sales goals.
Crew Leader
Dragonfly Pond Works
08.2023 - 02.2024
- Coordinated phases of construction projects from inception to completion.
- Operated equipment with strong focus on safety and ground communication.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Lubricated, cleaned or repaired machinery or equipment.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Planned and completed group projects, working smoothly with others.
Foreman
Carolina Custom Curbing, Inc.
06.2017 - 08.2023
- Skilled concrete worker with exceptional stamina
- I have experience in safe handling of equipment and customer service
- Installation of concrete landscape boarders on residential and commercial properties
- Decorative acrylic overlays on pre-existing concrete surfaces
- I was a full-time driver of a work truck and a part-time driver with a trailer
- I have experience with equipment such as mowers and a bobcat
- I have always found enjoyment working outside with my hands and seeing projects come to life
- I am looking for a career that I can grow and expand my knowledge in for years to come
- I am eager to learn new skills and work with like-minded individuals.
Education
High school or equivalent -
Fuquay-Varina High School
01.2020
Skills
- Crew Management
- Garage door installation
- Problem-solving
- Attention to detail
- Product knowledge
- Vehicle Operations
- Follow-up communications
- Customer service
- Customer relationship building
- Sales strategy development
- Customer engagement
Accomplishments
- Achieved top 10 on the East Coast for overall revenue in garage door service work/sales.
Timeline
Garage Door Technician
Precision Garage Door Repair
02.2024 - Current
Crew Leader
Dragonfly Pond Works
08.2023 - 02.2024
Foreman
Carolina Custom Curbing, Inc.
06.2017 - 08.2023
High school or equivalent -
Fuquay-Varina High School