Aaron Teske
Spring Hill
Summary
Seeking a professional administrative role.
Experienced Claims Adjuster adept in processing claims, risk assessment, and customer satisfaction. Proven track record of reducing costs and handling high volumes of claims efficiently. Previously I was an Operations/Warehouse Manager offering 6 years of various management experience. Excels in managing operations and efficiency. Experience in multiple various software's. Strong analytical skills and detail-oriented approach enhancing processing accuracy.
Overview
7
7
years of professional experience
Work History
Auto Claims Adjuster
USAA
Tampa
04.2024 - Current
- Evaluated auto claims by reviewing damage reports and assessing repair estimates.
- Analyzed policy coverage to determine eligibility and appropriate compensation amounts.
- Prioritized urgent tasks including first contact and setting MOI.
- Perform detailed inquiries to expedite the decision-making process regarding liability.
- Coordinate with multiple departments to expedite repair processes.
- Evaluated diminished value claims.
- Assessed need for SIU investigation.
- Attained a 92% customer satisfaction rating.
Branch Operations Manager
Star Leasing Company
Riverview
01.2023 - 04.2024
- Facilitated asset procurement for customer transactions.
- Accounts Payable and Accounts Receivable
- Oversaw and analyzed branch profit and loss statements.
- Managed invoicing and uploaded trailer maintenance forms.
- Conducted inspections of trailers to identify necessary repairs.
- Coordinate day-to-day functions of the branch.
- Implemented process improvements to enhance efficiency in branch activities.
Operations Manager
Hartzell Heating and Air Conditioning
01.2021 - 11.2022
- Accounts Receivable and Payable
- Track and enter customer invoices and profits, balance payroll and manage P&L.
- Institute KPI's to improve efficiency.
- Implement House call Pro as an CRM system.
- Oversee multiple job sites.
- Improved revenue by 25% annually. 1.5 million to 2.1 million. Through marketing initiatives.
Stay At Home Dad
Stay At Home Dad
12.2019 - 01.2021
Warehouse Manager
Pressery
Aurora
02.2019 - 12.2019
- Recommended and oversaw the implementation of an inventory protocol with the SX ERP system.
- Enhanced slot control of freight in warehouse by optimizing organization efforts.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and improve process efficiency.
- Improved waste metric by 15%.
- Improved labor by 8%.
Education
Bachelor of Arts - Business Management
Devry University Online
Aurora, Colorado01.2022
Basic Industrial Welding - Basic Industrial Welding
Pickens Technical College
Aurora, CO, USA12.2013
Skills
- Skilled Multi-tasker
- Microsoft 365
- Customer Service
- High Volume Workloads
- Risk Assessment
- Negotiation
- Detail Oriented
- De-escalation
- ERP Management
- Logistics
- Strategic Planning
- Fraud identification
- Process improvement
- Conflict resolution
Languages
English
Timeline
Auto Claims Adjuster
USAA
04.2024 - Current
Branch Operations Manager
Star Leasing Company
01.2023 - 04.2024
Operations Manager
Hartzell Heating and Air Conditioning
01.2021 - 11.2022
Stay At Home Dad
Stay At Home Dad
12.2019 - 01.2021
Warehouse Manager
Pressery
02.2019 - 12.2019
Bachelor of Arts - Business Management
Devry University Online
Basic Industrial Welding - Basic Industrial Welding
Pickens Technical College