Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Thompson

Independence,MO

Summary

Dynamic small business owner with a proven track record at Xtreme Auto Detailing, excelling in customer relations and business marketing. Skilled in planning and execution, I fostered a loyal clientele and enhanced brand identity through exceptional years of service. An effective leader, I prioritize team collaboration and drive business growth initiatives. Highly motivated and experienced in auto detailing, customer service and hospitality. I am passionate about entrepreneurship and building successful, sustainable businesses.

Overview

21
21
years of professional experience

Work History

Small Business Owner

Xtreme Auto Detailing
04.2016 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.


Forklift Driver

R&L Carriers
08.2014 - 05.2017
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Examined shipments for quality and accuracy.
  • Assisted with inventory management tasks for optimal space utilization and product accessibility.

General Manager

Big Splash Car Wash
02.2010 - 08.2014
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Server

Applebee's Grill + Bar
06.2004 - 08.2010
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

William Christman
Independence, MO

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Staff hiring
  • Decision-making
  • Teamwork and collaboration
  • Customer relations
  • Goal setting
  • Delegating work
  • Business growth initiatives
  • Effective leader

Timeline

Small Business Owner

Xtreme Auto Detailing
04.2016 - Current

Forklift Driver

R&L Carriers
08.2014 - 05.2017

General Manager

Big Splash Car Wash
02.2010 - 08.2014

Server

Applebee's Grill + Bar
06.2004 - 08.2010

William Christman

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Aaron Thompson