Aaron Todd
Birmingham,AL
Summary
Compassionate professional with a strong background in public service and case management. Experienced in efficiently managing caseloads while providing support and solutions to clients' needs. Proven ability to implement effective systems for operational efficiency and business management. Skilled in data analysis and documentation for investigations. Committed to enhancing customer relationships and delivering knowledgeable assistance.
Overview
6
6
years of professional experience
Work History
Substance and Mental Health Specialist
Contractor
06.2023 - Current
- Conduct comprehensive assessments and develop individualized treatment plans for clients with substance use and mental health disorders, facilitating individual coaching sessions.
- Provide crisis intervention and support, ensuring timely assistance during acute mental health episodes while collaborating with interdisciplinary teams for holistic client care.
- Educate clients and families on substance use disorders and mental health issues, fostering awareness of available resources and coping strategies to enhance recovery outcomes.
- Maintain accurate and confidential client records in compliance with regulatory standards, documenting treatment progress and participating in ongoing professional development.
Head of Operations
Mindful Meals
01.2020 - 09.2023
- Identified potential customers within the local market and exceeded target sales goals within the first nine months of operation.
- Implemented a system for weekly order fulfillment and deliveries while managing the business's accounting processes.
- Enhanced customer relationships by providing knowledgeable solutions to meet their nutritional needs.
- Supervised, coordinated, and managed two part-time employees effectively.
Case Worker
Boulder County Housing and Human Services
11.2018 - 12.2020
- Reviewed financial information and conducted interviews to assess eligibility for SNAP, Medicaid, and Colorado Works programs.
- Managed a rotating caseload.
- Processed a 150% increase in applications over a six-month period during the COVID-19 pandemic.
- Identified potential cases and provided documentation for fraud investigations.
Education
Bachelor of Science - Social Work
University of Alabama At Birmingham
Birmingham, AL05.2026
Skills
- Operational Management
- Data Analysis
- Caseload Management
- Team Leadership
- Problem Solving
- Sales and Customer Management
- Career Counseling
Timeline
Substance and Mental Health Specialist
Contractor
06.2023 - Current
Head of Operations
Mindful Meals
01.2020 - 09.2023
Case Worker
Boulder County Housing and Human Services
11.2018 - 12.2020
Bachelor of Science - Social Work
University of Alabama At Birmingham
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