Aaron Trippel
Lawrence,Kansas
Summary
Dynamic professional with a proven track record in enhancing customer service and event planning. Excels in delegating tasks and orchestrating events to surpass operational goals. Skilled in health code compliance and outstanding guest relations, demonstrating a unique blend of all levels of service skills to drive success and team performance.
Hard working, devoted husband, and father.
Overview
17
17
years of professional experience
Work History
Customer Service
CVS HEALTH CORPORATION
11.2022 - Current
- Collaborated with team members to improve overall customer service experience.
- Addressing inquiries promptly and knowledgeably.
- Resolved customer service issues related to pricing or discounts.
- Boosted sales figures through effective visual merchandising strategies at retail outlets.
- Monitored inventory levels, minimizing ordering issues and optimizing product availability for purchase.
Banquet Manager
The Oread Hotel
06.2022 - 10.2022
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
Custodian
University of Kansas
01.2022 - 06.2022
- Maintained clean and comfortable environments in 3 commercial buildings
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds
- Ran variety of cleaning machines
Event Manager
Abe And Jakes Landing
06.2015 - 03.2020
- Managed administrative logistics of events planning, event booking and event promotions.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
Shift Supervisor
Einstein Bagels
02.2013 - 07.2016
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Expo/Cook
Sweet Baby Rays
02.2012 - 02.2013
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared workspaces for large-scale service before and after Chicago Cubs games.
Manager
Jimmy Johns Gourmet Subs
07.2009 - 03.2012
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored performance and daily activities
- Mentored team members.
CNA
Community Hospital Onaga
07.2007 - 07.2009
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Skills
- Outstanding Guest Relations and Customer Service
- Delegating Assignments and Tasks
- Health Code/Food Safe Compliance
- Money Handling
- Vendor Relationships
- Accurate Recordkeeping
- Employee scheduling
- Restaurant operations
- Event planning
Accomplishments
Awarded best of Lawrence at Abe and Jake's Landing "Best place to hold an event" every year while managing.
Timeline
Customer Service
CVS HEALTH CORPORATION
11.2022 - Current
Banquet Manager
The Oread Hotel
06.2022 - 10.2022
Custodian
University of Kansas
01.2022 - 06.2022
Event Manager
Abe And Jakes Landing
06.2015 - 03.2020
Shift Supervisor
Einstein Bagels
02.2013 - 07.2016
Expo/Cook
Sweet Baby Rays
02.2012 - 02.2013
Manager
Jimmy Johns Gourmet Subs
07.2009 - 03.2012
CNA
Community Hospital Onaga
07.2007 - 07.2009
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