Aaron Votaw
Oldsmar,FL
Summary
Accomplished Branch Manager delivering exceptional team performance and operational compliance. Skilled in time management and analytical problem-solving, consistently achieving branch objectives while enhancing customer satisfaction and revenue growth.
Overview
20
20
years of professional experience
Work History
Branch Manager Oldsmar General Tool
Sunbelt Rentals
Oldsmar, FL
12.2020 - Current
- Oversaw daily branch operations, ensuring compliance with safety and operational standards.
- Directed team performance through coaching and mentoring, enhancing service delivery quality.
- Implemented inventory management systems, improving equipment tracking and availability.
- Analyzed market trends to drive branch growth strategies and improve customer acquisition efforts.
- Managed budget allocations and financial reporting to optimize resource utilization across the branch.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Branch Manager Pinellas Park General Tool
Sunbelt Rentals
Pinellas Park, FL
07.2019 - 12.2020
- Developed training programs for staff, increasing efficiency in equipment rental processes.
- Fostered client relationships through regular communication, ensuring high levels of satisfaction and retention.
- Collaborated with cross-functional teams to streamline operational workflows, enhancing overall productivity.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Branch Manager Tampa Industrial Services
Sunbelt Rentals
Tampa, FL
07.2017 - 07.2019
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
Outside Sales Representative
Sunbelt Rentals
Pinellas Park, FL
05.2008 - 07.2017
- Developed and maintained strong client relationships to drive sales growth in competitive markets.
- Conducted comprehensive site assessments to identify customer needs and recommend suitable equipment solutions.
- Collaborated with cross-functional teams to ensure timely delivery and installation of rental equipment.
- Leveraged CRM software to track sales activities, manage leads, and optimize follow-up strategies.
Rental Manager
Sunbelt Rentals
Oldsmar, FL
05.2006 - 05.2008
- Managed rental equipment inventory, ensuring optimal availability and utilization.
- Oversaw customer service operations, enhancing client satisfaction through effective communication.
- Developed and implemented operational procedures to streamline rental processes and reduce downtime.
Skills
- Branch operations management
- Relationship building and management
- Client relationship management
- Performance reviews
- Operational reports
- Key performance indicators
- Customer service
- Customer relationships
- Excellent work ethic
- Strong team-builder
Timeline
Branch Manager Oldsmar General Tool
Sunbelt Rentals
12.2020 - Current
Branch Manager Pinellas Park General Tool
Sunbelt Rentals
07.2019 - 12.2020
Branch Manager Tampa Industrial Services
Sunbelt Rentals
07.2017 - 07.2019
Outside Sales Representative
Sunbelt Rentals
05.2008 - 07.2017
Rental Manager
Sunbelt Rentals
05.2006 - 05.2008