Aaron Wheeler
Nashville,TN
Summary
Experienced in managing customer orders, overseeing inventory, and ensuring timely product delivery. Show strong grasp of supply chain management and possess skills in data analysis, team collaboration, and problem-solving. Demonstrated ability to improve order processing efficiency and accuracy resulting in increased customer satisfaction.
Military and Cooperate Expirence
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Service and Repair Coordinator/Buye
Philips Healthcare
Nashville, TN
06.2023 - Current
- Experience with business systems such as Salesforce, SAP, ServiceMax, MS Office, Excel ETC.
- Assisted in responding to customer inquiries and complaints concerning repair services.
- Created and maintained a database of service requests, repairs, and customer information.
- Coordinated with technicians to ensure timely completion of all repair jobs.
- Monitored the progress of repair orders and provided status updates to customers.
- Maintained records of parts inventory and ordered supplies as needed.
- Provided technical support to technicians regarding complex issues.
- Communicated with distributors to acquire necessary equipment for projects.
- Tracked warranty information for products serviced by the company.
- Coordinated with vendors and suppliers to ensure product availability and delivery timelines were met.
Medical Logistics Specialist Unit Supply Specialist (68J)
Indiana Army National Guard
Anderson, IN
01.2015 - Current
- Maintained a detailed inventory of medical supplies and equipment, ensuring accuracy in stock levels.
- Created quality control programs, handle inventory controls as well as issuing Army Medical supplies.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Developed efficient methods for tracking delivery times and product expiration dates.
- Coordinated with healthcare providers to identify necessary medical supplies based on facility needs.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Coordinated pick-up and delivery of express mail services.
- Contacted suppliers to verify shipment details.
Medical Supply Tech
Richard L. Rudebush VA Medical Center
Indianapolis, IN
10.2022 - 06.2023
- Executed multiple responsibilities related to the decontamination process for reusable surgical instrumentation and equipment. This included tasks like cleaning, assembling & packaging along with managing inventory to ensure prompt delivery of medical supplies.
- Verified and restocked medical supply inventories on a daily basis.
- Maintained accurate records of all supplies received, stored, and distributed throughout the facility.
- Assisted with the ordering, receiving, stocking, and distribution of medical supplies.
- Served as a primary contact for customer service inquiries regarding delivery status or product availability.
- Collaborated with other members of the team to ensure timely delivery of products and services.
Medical Logistics Specialist
Stout Field Armory
Indianapolis, IN
06.2020 - 08.2020
- Used daily system logs to document production information, discussing issues with management.
- Developed efficient methods for tracking delivery times and product expiration dates.
- Created detailed reports on supply usage, ordering trends, and other relevant data points.
Logistics Associate
Stanley Black & Decker
Greenfield, IN
08.2016 - 09.2017
- Oversaw activities that include purchasing, transportation, inventory and warehousing of all items that come through Stanley Black & Decker.
- Accurately recorded and tracked inventory levels in warehouse management system.
- Created detailed reports to provide insight into supply chain operations.
- Coordinated with vendors, customers, and other internal departments to ensure timely delivery of goods.
- Maintained accurate records for all shipments, including tracking numbers, cost information, and delivery dates.
- Provided customer service support by responding to inquiries from customers regarding order status and shipment details.
- Developed strategies to reduce shipping costs while maintaining quality standards.
- Performed regular audits of warehouse materials to identify discrepancies between physical stock and digital records.
- Monitored freight carriers and negotiated better rates on behalf of the company.
- Organized cross-docking activities to minimize delays in order fulfillment process.
- Reviewed invoices from carriers and vendors against contracted rates before authorizing payments.
- Audited bills of lading for accuracy prior to authorizing payment for services rendered by carriers or vendors.
- Analyzed data related to transportation costs, vendor performance. to identify areas of improvement within the organization's logistics processes.
- Collaborated with third-party logistics providers to optimize supply chain operations and improve efficiency.
Education
Fort Sam Houston 68J School (Medical Logistics)
San Antonio, TX04-2015
Bachelors in Exercise Science with a minor in Logistics and Supply Chain Management -
Ball State University
Munice, INSkills
- Database Management
- Inventory Reconciliation
- MS Excel
- Order Fulfillment
- ERP Systems
- Purchase Order Management
- Updating logs
- Shipment Processing
- Verifying shipments
- Data entry skills
Clearanceattained
2015
Clearancelevel
Secret
Additional Education
- Graduated 68J (Army Logistics Program) with Dean's list honors (92% average in all coursework)
References
- Robb Smith, (317) 224-3950
- 1SG Wardlow, (260) 443-4443
- Lisa Gephart, (260) 450-4458
- CSM Mead (Retired), (317)-361-5755
- Alexa Grossman, (317)-420-9371
References
References available upon request.
Timeline
Service and Repair Coordinator/Buye
Philips Healthcare
06.2023 - Current
Medical Supply Tech
Richard L. Rudebush VA Medical Center
10.2022 - 06.2023
Medical Logistics Specialist
Stout Field Armory
06.2020 - 08.2020
Logistics Associate
Stanley Black & Decker
08.2016 - 09.2017
Medical Logistics Specialist Unit Supply Specialist (68J)
Indiana Army National Guard
01.2015 - Current
Fort Sam Houston 68J School (Medical Logistics)
Bachelors in Exercise Science with a minor in Logistics and Supply Chain Management -
Ball State University