Aaron Wood

• Act as first-line decision maker for all field-related activities, escalating as needed.
• Assist Manager with performance reviews, identifying areas for improvement, and developing action plans to address them.
• Supervise operators and keep employees compliant with company policies and procedures.
• Assist Manager with hiring, onboarding, and training of new hires to fulfill business requirements.
• Shadow Manager on P&L responsibilities, including forecasting, cost controls, and being conscious of all monthly budgets.
• Evaluate and maintain consumables with a heavy emphasis on percent-to-revenue spending.
• Daily monitoring of digital documentation to ensure company standards, state and federal laws, and compliance are met.
• Created branch-specific standards and performed daily spot audit of job tickets within the branch.
• Perform all dispatch functions for the branch.
• Perform all branch-level payroll functions.
• Ensure branch DISA compliance requirements are met to mitigate policy and DOT violations.
• Conduct daily stretch-flex and near-miss discussion sessions.
• Acting as the regional aerial lift and forklift trainer, traveling as needed for individual branch outreach. Coordinating and facilitating classroom and practical trainings.
• Ensure compliance with company silica standards. Managing PFT qualifications, fit tests, and baseline examinations.
• Perform other functions to support the branch, area, region, and company, working closely with management up to the senior leadership team.

• Took over sales and estimating responsibilities for the branch during Covid protocols.
• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Utilized social media and other alternative sales methods to help navigate social distancing requirements.
• Monitored competitor activities to maintain a competitive advantage.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
• Operated concrete cutting equipment as needed to ensure customer needs were met and field operators were not overworked.
• Assisted in training new hires on concrete cutting operations and company expectations.
• Performed all branch managerial duties when required.
• Performed plan takeoffs, created quotations, and generated invoices after work completion.
• Assisted with collections duties for any accounts over 60 days.
• Scheduled operators' daily jobs and generated documents through DSM dispatching software.

*Short tenure due to Covid and the pandemic restrictions, can explain.

• Responsible for the overall direction of five revenue-generating units associated with the concrete cutting division.
• Managed and mentored 20 +/- employees at any given time.
• Performed all dispatch and scheduling responsibilities for the division.
• Performed all business unit related sales functions.
• Worked with the business owner on all HR-related situations with my direct reports. Hiring, onboarding, disciplinary actions, terminations, etc.
• Monitored and maintained diamond and safety consumables for the division within budget constraints.
• Coordinated and provided solutions for cross-service issues and/or concerns with other divisions within the business.
• Provided quality control and training for all direct reports, as needed.
• Acted as company representative for association events (AC, AGC).
• Provided concrete sawing and drilling industry guidance for the business owner.