Aaron Wrighten
New York,NY
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in microsoft word, microsoft excel and microsoft power point.
Overview
3
3
years of professional experience
Work History
Counselor's Assistant
Summer Youth Employment Program
NEW YORK, United States
07.2022 - 08.2022
- collaborated with other counselor team to create a fun, engaging, and memorable summer that campers will never forget.
- Assist with supervising over 400 campers ages 6-12 during a six week outdoor summer camp.
Sales/Customer Service Associate
CVS Pharmacy
New York, NY
06.2019 - 08.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Resolved concerns with products or services to help with retention and drive sales.
- Executes excellent sales floor merchandising and selling.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Provided prompt customer support with a professional, friendly, and patient attitude
- Trained new hires on company-specific policies, procedures, and compliance guidlines
- Receive a 5-star customer satisfaction rating through voice, chat and email communications.
Coffee Barista
Starbucks, Barista
New York City, NY
05.2018 - 04.2019
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Engage with 400 customers per hour processing their orders with 100 percent accuracy
Education
Associate of Arts - Animation And Special Effects
Borough of Manhattan Community College of The City University of New York
New York, NY06.2024
Skills
- Client Relationship Building( speaking to customers and greeting them, marketing a positive environment and getting them to return)
- Health and Safety Management( help increase health and safety metrics by over 15 percent )
- Interpersonal and client communications
- Systems and software programs
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Safari, Google Chrome
- Fluent in English
Accomplishments
- Top customer server for several months
- Achieved more sales revenue during short time
Timeline
Counselor's Assistant
Summer Youth Employment Program
07.2022 - 08.2022
Sales/Customer Service Associate
CVS Pharmacy
06.2019 - 08.2021
Coffee Barista
Starbucks, Barista
05.2018 - 04.2019
Associate of Arts - Animation And Special Effects
Borough of Manhattan Community College of The City University of New York
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