Aaron Tyler Shields
Westchester,OH
Summary
Dedicated Phlebotomist with 5.5 years of experience in providing efficient and accurate blood sample collection. Skilled in venipuncture techniques, specimen handling, and patient care, with a strong commitment to patient comfort and confidentiality. Excellent interpersonal and communication skills, fostering positive relationships with patients and team members. Committed to staying current with industry best practices, and continuously seeking opportunities for
professional growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Phlebotomy Technician
TriHealth Kenwood
09.2020 - Current
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Draw blood from patients in a safe and effective manner, especially from those with smaller or more difficult to access veins
- Performed finger prick and vein blood tests in compliance with infection control protocols
- Performed tasks as member of line staff to reduce wait time.
- Participated in regular department meetings to discuss process improvements, share learnings, and stay informed about organizational updates.
- Displayed excellent attention to detail when labeling specimens correctly to avoid errors that could lead to misdiagnosis.
Phlebotomist
Bethesda North Hospital
03.2019 - 08.2020
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted in training and onboarding new phlebotomists.
Phlebotomist
Community Blood Center
10.2018 - 02.2019
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
STNA
Horizon Home Health Care
10.2014 - 09.2018
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with patient transfer and ambulation.
- Administered basic first aid when necessary, prioritizing patient well-being above all else.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
STNA
Interim HealthCare
04.2013 - 10.2014
- Facilitated personal hygiene management, feeding and ambulation.
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Safely transported patients throughout the facility using proper transfer techniques and equipment.
- Assisted patients in daily activities, promoting their independence and dignity.
STNA
Heritage Springs
06.2009 - 04.2013
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Middletown High School
Middletown, OH07.2009
No Degree - Phlebotomy
Ohio Medical Career College
Dayton, OH04.2013
Skills
- Phlebotomy Technician (NCPT)
- Lab Safety Protocols
- Patient Relations
- Blood collection techniques
- Capillary puncture (PT/INR)
- Adaptable approach
- Relationship Building
- Paperwork Processing
- Blood Culturing
- Specimen labeling procedures
- EPIC
Certification
Certified Phlebotomy Technician
NHA Certified
Timeline
Lead Phlebotomy Technician
TriHealth Kenwood
09.2020 - Current
Phlebotomist
Bethesda North Hospital
03.2019 - 08.2020
Phlebotomist
Community Blood Center
10.2018 - 02.2019
STNA
Horizon Home Health Care
10.2014 - 09.2018
STNA
Interim HealthCare
04.2013 - 10.2014
STNA
Heritage Springs
06.2009 - 04.2013
High School Diploma -
Middletown High School
No Degree - Phlebotomy
Ohio Medical Career College
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