Aashna Kapoor

• Leading Global Skills Framework (GSF) initiatives for 20+ sales teams, administering capability surveys, conducting stakeholder interviews and insights discussions, and identifying skill gaps to drive targeted coaching interventions.
• Designing and facilitating instructor-led workshops, sales enablement initiatives, and product training programs supporting 500+ commercial learners, improving field readiness and product knowledge.
• Managing global learning operations and LMS administration for 1,800+ users, overseeing content deployment, learning journeys, user governance, reporting, and training delivery across international markets.
• Developing and monitoring KPI dashboards, learning analytics, and content performance metrics, providing actionable insights to leadership to improve learner engagement, and training effectiveness.
• Reviewed quality assurance for 150+ learning assets, validating content accuracy, instructional quality, branding standards, regulatory requirements, and LMS readiness before deployment.

Managed end-to-end eLearning development and learning operations for 250+ learners, partnering with stakeholders to identify skill gaps and translate business requirements into scalable, storyboard-driven learning solutions grounded in ADDIE and adult learning principles. Developed 30+ eLearning storyboards, supported LMS administration and learner tracking, achieved 100% accuracy in course intake and deployment processes, reduced deployment delays by 20%, resolved 20+ learner issues, conducted QA reviews that reduced content revision cycles by 15%, and leveraged learning analytics across 6+ programs to improve training completion rates by 12%.

Led enterprise learning, onboarding, and capability-building initiatives supporting 600+ employees and 500+ new hires, partnering with senior leaders and SMEs to translate business needs into scalable learning solutions. Managed end-to-end program design, LMS/LXP administration, learning analytics, and stakeholder engagement, delivering 40+ learning programs, 20+ eLearning modules, a 17% performance improvement, 14% increase in retention, 25% improvement in LMS compliance, and 33% faster reporting turnaround times while overseeing a $100K learning and certification budget.

Led talent operations and HR processes, collaborating with recruiting and HR teams to create compliant, people-first employee experiences. Streamlined hiring, onboarding, HR systems, and performance processes to enhance employee lifecycle.

Developed recruiting, onboarding, and core HR operations to deliver smooth candidate-to-employee transitions and establish reliable people processes. Partnered with HR teams to ensure compliance and enhance employee experiences throughout the lifecycle.