Results-driven professional with extensive experience in crude contracts administration. Expertise in decision-making, contract management, and time management, leading to improved customer satisfaction and adherence to regulatory standards. Committed to fostering a collaborative team environment.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Manger, Crude Contracts Administration
HF Sinclair Refining & Marketing, LLC
Midland, TX
04.2002 - 10.2025
Streamlined process workflows, resulting in improved operational efficiency and reduced downtime.
Mentored junior staff, fostering professional growth and knowledge sharing within the team.
Conducted regular performance reviews, providing feedback to enhance team effectiveness and engagement.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Wrote or updated standard operating procedures, work instructions or policies.
Analyzed regulatory compliance data to ensure adherence to industry standards and guidelines.
Maintained approximately 400 to 500 crude contracts each month to purchase and sale crude oil that supplied 8 refineries with a total 678,000 barrel capacity.
Monitored regulatory changes and assessed implications for organizational policies and practices.
Setup and maintain data from Producers and Marketing to purchase lease crude.
Setup and maintain regulatory data with the Texas Railroad Commission and New Mexico Conservation Commission for approximately 5300 leases.
Setup and maintain regulatory data to pay productions taxes in both Texas and New Mexico.
Setup and maintained approximately 3500 leases in Wyoming and Utah using the regulatory web sites for Wyoming Oil & Gas Conservation Commission and the Utah Division of Oil, Gas & Mining.
Worked closely with the logistics group to communicate new lease activity or changes to lease activity to have smooth production purchases.
Worked closely with Marketing to setup the pricing for each contract and lease purchases using NYMEX and other price components.
At the request of Marketing provided analytical reports for each Producer that we purchased lease crude from.
Managed an 8 person office by handling IT issues with the corporate office, supplies, mail, invoice approvals, office equipment, answering phones and yearly budget.
Executive Assistant
Lantern Petroleum Corporation
Midland, TX
05.1996 - 04.2002
Coordinated executive schedules, ensuring optimal time management and prioritization of critical tasks.
Developed and maintained comprehensive filing systems for efficient document retrieval and organization.
Facilitated communication across departments, enhancing collaboration and information flow within the organization.
Managed travel arrangements and logistics, optimizing cost-effectiveness while maintaining high standards of service quality.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Filed paperwork and organized computer-based information.
Screened personal and business calls and directed to appropriate party.
Crude Contract administration
Setup and maintain lease master data, regulatory and tank assignments.
Maintaining Crude Oil Price Bulletins from various companies into lease system
Administrative Assistant
Lantern Petroleum Corporation
Midland, TX
03.1991 - 05.1996
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Helped production team to hand key approximately 8,500 crude oil production tickets into AS400 system each month.
Worked with Division Order Team to fold and mail division Orders each month.
Used AS400 system to identify interest owner documents in return mail for completion.
Helped to fold and mail approximately15,000 royalty checks to send out payments each month.
Identified all Railroad Commission regulatory documents against information within the AS400 to make changes to leases being purchased.
Receptionist
Lantern Petroleum Corporation
Midland, TX
11.1990 - 03.1991
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Coordinated appointment scheduling, optimizing staff availability and resource allocation.
Maintained accurate records of visitor logs and communication for administrative purposes.
Oversaw inventory management of office supplies, ensuring adequate stock levels at all times.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Completed all tasks in compliance with company policies and procedures.
Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Robert E. Lee High School
Midland, TX
Skills
Customer service
Team leadership
Time management
Decision-making
SAP
TRAFXS
Microsoft Office Suite
Project management
Regulatory compliance
Contract Management
Certification
President's Award in special recognition for exemplary individual performance yielding significant project results, HF Sinclair Refining & Marketing LLC (formerly Holly Corporation) -9/20/2007
SAP Power User, HF Sinclair Refining & Marketing LLC - May 29/2008
The Power of Influence for Business Success Training - Social Styles - 2010
Putting Principals into Practice Training - Ethics and Compliance - 2010 - 2025 each year
Railroad Commission Oil & Gas Regulatory Conference - 9/25/2013
Fueling Our Culture Award - "Going well beyond expectations to create a high level of customer service and value for customers" - HF Sinclair Refining & Marketing LLC - 2015
Fueling Our Culture Award - "Lease Crude Distribution runs were processed on first run without errors - HF Sinclair Refining & Marketing LLC - 2019
Manager of Contracts Administration/Claims Assistant/Executive Assistant to the CEO & President at Five Star Electric Corp.Manager of Contracts Administration/Claims Assistant/Executive Assistant to the CEO & President at Five Star Electric Corp.
Finance and Administration Manager, Head of Contracts Dep. at Cristal International Standards British Company Saudi Arabia and UAE BranchFinance and Administration Manager, Head of Contracts Dep. at Cristal International Standards British Company Saudi Arabia and UAE Branch