Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

JAMES MORTON

Henderson

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bartender

NRSI Round Bar
10.2018 - 12.2024
  • 15+ years experience serving and drink preparation
  • Stocked beer, liquor, ice, hot and cold beverages
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Title 31 Anti-money Laundering knowledgeable
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Skilled in Slot Machine basic maintenance
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender/Server

Railroad Pass Hotel and Casino
12.2011 - 01.2018
  • Warmly greeted and served guests throughout the casino floor by preparing and serving beverages
  • Stocked beer, liquor, ice, hot and cold beverages
  • Efficiently saw that the guests' questions and needs were addressed
  • Followed company policies and procedures
  • Accurately secured and inventoried cash bank at the start and end of my shift
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender

Stetsons Casino and Grill
03.2010 - 11.2011
  • Kept a well stocked and maintained bar
  • Greeted guests with a warm comforting welcome
  • Accurately counted and maintained a cash bank at the beginning and end of my shift
  • Knowledgeable in Title 31 laws and procedures
  • Properly paid guest jackpots

Education

Junior High School Education -

Pemberton Twp High School
Pemberton, NJ

Skills

  • Customer service
  • Bartending
  • Mixologist
  • POS
  • Serving
  • Barback
  • Food safety
  • Highly reliable

Certification

  • Health Card Certification
  • TAM card
  • Gaming License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Bartender

NRSI Round Bar
10.2018 - 12.2024

Bartender/Server

Railroad Pass Hotel and Casino
12.2011 - 01.2018

Bartender

Stetsons Casino and Grill
03.2010 - 11.2011

Junior High School Education -

Pemberton Twp High School
JAMES MORTON