Abali Gonzalez
Tulare,CA
Summary
Reliable and hardworking, Manager experienced in maintaining equipment machinery and cleanliness. Knowledgeable in proper use of chemicals and equipment. Offers great customer service and engagement. Ability to work independently and apart of a team.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Car Wash Manager
Rapid Express Car Wash
2019.06 - 2022.12
- Greeted customers and assessed needs to recommend suitable car wash services.
- Maintained and repaired car wash equipment to meet operational demand.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Achieved customer satisfaction by providing high-quality professional service.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Applied waxes and protective treatments to vehicles for high-quality finishes.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Red Crown Car Wash
2016.01 - 2019.06
- Cash handling and banking
- Employee scheduling
- Interviews/ hiring employees
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Manager
Red Carpet Car Wash
2002.02 - 2016.01
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Tulare Western High School
Tulare, CASkills
- Time Management
- Engine Components
- Manage and maintenance
- Fix and maintain conveyor
- Use of power tools, brushes, hoses, and chemicals
- Critical Thinking
- Monthly Safety Meetings
- Power Washer
Certification
Certificate: Tunnel Equipment Maintenance & Repair Training
Certificate: Car Wash Management Course
Timeline
Car Wash Manager
Rapid Express Car Wash
2019.06 - 2022.12
Manager
Red Crown Car Wash
2016.01 - 2019.06
Assistant Manager
Red Carpet Car Wash
2002.02 - 2016.01
High School Diploma -
Tulare Western High School
Certificate: Tunnel Equipment Maintenance & Repair Training
Certificate: Car Wash Management Course
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