Alejandra Bastidas
Kissimmee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
5
5
Certification
Work History
Fulfillment Associate – FC Associate
Amazon
Kissimmee, FL
05.2020 - Current
- Handle packages from small envelopes to boxes ranging up to 49 pounds
- Maintained compliance with company safety policies and called violations to the attention of management
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts
- Received and reviewed new orders, found requested merchandise, and promptly initiated processing
- Operated equipment such as a pallet jack to move heavy boxes
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport
- Transported merchandise pallets to move in the warehouse.
Assistant Project Manager
Southern Blossoms
Miami, FL
10.2018 - 01.2020
- Communicate and follow up with clients about specific projects and their goals
- Prepared written estimates for clients based on labor, materials, equipment, and other expenses
- Visit projects sites to evaluate progress and respond to customer's concerns or questions
- Coordinate with suppliers and vendors to ensure construction teams have the materials needed
- Scan and archive digital blueprints and schematics for future access
- Schedule meetings, phone calls, organize teams for projects, manage office administration
- Generate client quotes, plans of assorted designs, contracts, and follow-up with clients
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
- Escalated incidents to the next level to remain compliant with the company's standards and procedures
- Delivered a prominent level of service to clients to both maintain and extend the relationship for future business opportunities
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands
- Closely collaborated with project members to identify and quickly address problems
- Sourced, vetted, and managed vendors needed to accomplish project goals
- Reported regularly to managers on project budget, progress, and technical problems.
Receptionist
Miami Seaquarium
Miami, FL
10.2017 - 10.2018
- Assisted Admissions and Marketing Departments with large scale events
- Attended multiple customers simultaneously over the phone and in person
- Managed business to business contact, addressed customer concerns and provided support
- Greeted and directed visitors to an appropriate person/place
- Ensured reception area is tidy and presentable, with all necessary stationery and material
- Received, sorted, and distributed daily mail and deliveries
- Maintained office by following safety procedures and controlling access via the reception desk
- Facilitated and orientated large groups, dealt with high profile customers, de-escalated and addressed customer dissatisfaction
- Operated and monitored all company safety policies and procedures, including proper loading/unloading of guests and ride evacuations
- Attracted potential customers by answering product and service questions, suggesting information about other products and services
- Managed multiple tasks and met time-sensitive deadlines
- Answered central telephone system and directed calls accordingly
- Triaged incoming calls on a multi-line phone system and directed them to departments based on customer needs
- Confirmed appointments communicated with clients, and updated client records
- Kept the reception area clean and neat to give visitors a positive first impression
- Resolved customer problems and complaints
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered a large volume of incoming calls daily to resolve customer issues.
Drafter
INNOVA Ingenieria
Maracaibo, Zulia
08.2015 - 08.2016
- Designed building plans for smoke detectors, access control systems, CCTV, telecoms, and interconnectivity
- Used AutoCAD 2D to represent design plans for the above-mentioned piping, electrical systems, and manual equipment
- Completed designs including field measurements, existing drawings, and vendor information
- Prepared layouts, assembly, and detail drawings utilizing CAD software for documentation of all existing, new or improved products
- Analyzed various design requirements and recommend practical solutions or alternate construction
- Consulted with architects, customers, and vendors regarding project scope and milestone dates
- Developed CAD drawings from hand sketches, verbal instructions, and site visits
- Interpreted technical drawings, schematics, and computer-generated reports to revise CAD drawings
- Consulted with project managers, design consultants, and sub-contractors to produce and alter drawings
- Collaborated with engineering and architecture staff to decide safe, sturdy construction methods.
Education
Associate of Science - Engineering Technology, Advance Manufacturing
Valencia College
Bachelor of Science - Mechanical Engineering
Universidad Del Zulia
Skills
- Safety processes and procedures
- Microsoft Office
- AutoCAD
- Inventor
- Teamwork and Collaboration
- Order fulfillment
- Good
- Microsoft Office
- AutoCAD
- Inventor
Websites
Certification
- Use of Mechanical Measuring Instruments.
- Industrial Control Process
- Lubrication of Machinery
- Technology Support Specialist
- Lean Manufacturing
Languages
Fluent in English and Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Fulfillment Associate – FC Associate
Amazon
05.2020 - Current
Assistant Project Manager
Southern Blossoms
10.2018 - 01.2020
Receptionist
Miami Seaquarium
10.2017 - 10.2018
Drafter
INNOVA Ingenieria
08.2015 - 08.2016
Associate of Science - Engineering Technology, Advance Manufacturing
Valencia College
Bachelor of Science - Mechanical Engineering
Universidad Del Zulia