Talented Owner with excellent marketing, customer service and facility oversight skills and more than 24 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Main Street Barber
10.2018 - Current
Trained and motivated employees to perform daily business functions.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Owner/Operator
Hungry Howies Pizza & Subs
03.2001 - 08.2018
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Trained and developed team members to build human capital.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Discovered areas of improvement by generating quarterly operational and sales reports.
Prepared bank deposits and handled business sales, returns and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
High School Diploma -
Fordson High School
Dearborn, MI
Skills
Hiring and Staffing
Profit and Loss Analysis
Investor Relations
Financial Management
Team Oversight
Sales Leadership
Staff Management
Business Administration
Timeline
Owner/Operator
Main Street Barber
10.2018 - Current
Owner/Operator
Hungry Howies Pizza & Subs
03.2001 - 08.2018
High School Diploma -
Fordson High School
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