Abbas Qayyum
Van Buren,AR
Summary
Professional individual with diverse background across industries, eager to expand skill set and contribute to dynamic teams. Proven track record of exceeding expectations and delivering exceptional results in fast-paced environments. Seeking new challenges to leverage expertise and drive innovation. Committed to continuous learning and professional development to stay ahead in today's competitive job market.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
MAQ LLC
Van Buren, AR
04.2022 - Current
- Manage gas station operations along with full service restaurant
- Provide excellent customer service to local customers as well as those passing by
- Manage inventory and place weekly orders
- Manage employee hirings and schedule
- Manage expenses and increase sales
Sales Manager
JES Wholesale
Hebron, OH
08.2020 - 03.2022
- Developed and executed strategic sales plans to achieve revenue targets.
- Analyzed market trends to identify growth opportunities and adjust tactics accordingly.
- Trained and mentored junior sales staff to enhance team performance and productivity.
- Established strong relationships with key clients, resulting in improved customer satisfaction scores.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Night Auditor
Home 2 Suites by Hilton
New Albany, OH
03.2020 - 07.2020
- Answered phone calls, booked reservations, respond to emails and electronic reservations.
- Ability to work under pressure and manage and resolve guest issues or complaints through multitasking.
- Work with the cash register to sell marketplace items and make sure it is balanced at the end of each shift.
Real Estate Agent
Berkshire Hathaway Homeservices Platinum Realty Group
Westerville, OH
07.2020 - Current
- Negotiated contracts and agreements to secure favorable terms for clients.
- Conducted market analysis to identify property values and investment opportunities.
- Provided expert guidance on property sales, purchases, and leasing strategies.
- Developed comprehensive marketing plans to promote listings across multiple platforms.
- Cultivated strong relationships with clients through exceptional customer service and communication skills.
- Collaborated with legal professionals to ensure compliance with real estate regulations and standards.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Front Desk Supervisor/ Night Auditor
Archer Hotel
Florham Park, NJ
08.2018 - 12.2019
- Check-in and checkout guests at a 150+ rooms boutique hotel.
- Answered phone calls, booked reservations, respond to emails and electronic reservations.
- Ability to work under pressure and manage and resolve guest issues or complaints through multitasking.
- Communicated with Corporate to handle all property accounting matters.
- Work with the cash register to sell marketplace items and make sure it is balanced at the end of each shift.
Guest Services
Park Avenue Club
Florham Park, NJ
11.2017 - 06.2018
- Take daily reservations for Breakfast, Lunch, and Dinner.
- Ensure guests get all the help and directions needed.
- Receive calls at front desk and transfer them to different departments.
- Check-in coats for members and other guests.
Assistant Manager
Rahat Bakers
Islamabad, Pakistan
05.2017 - 08.2017
- Assist the general manager with day-to-day activities.
- Planned and implemented marketing activities for the company.
- Helped plan and launch new branches for the company.
- Assisted in managing associates and their schedules and payrolls.
Receiving Clerk
Macy's
Short Hills, NJ
08.2015 - 12.2015
- Processed incoming shipments and verified accuracy of items against purchase orders.
- Managed inventory levels, ensuring timely replenishment of stock to meet demand.
- Utilized warehouse management systems to track inventory movements and streamline operations.
- Trained new staff on receiving procedures and best practices for efficient workflow.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Unloaded pallets and deliveries and organized products in warehouse.
- Regularly reviewed invoices and double-checked orders.
Production Team Member
Pizza Hut
Union, NJ
09.2015 - 05.2016
- Made, cut and served Pizza.
- Maintained cleanliness throughout the restaurant.
- Prepared pizza dough, and stocked refrigerators with it.
- Handled cash register and checked out guests.
Education
Bachelors of Arts - Individualized Studies, Hospitality Management
Fairleigh Dickinson University
Madison, NJ05.2018
Associate Degree - Hospitality Management
Union County College
Cranford, NJ05.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Project management
- Customer relationship management (CRM)
- Shift scheduling
- Sales management
- Business administration
- Negotiation
Certification
Certification in Hotel Industry Analytics (CHIA)
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
MAQ LLC
04.2022 - Current
Sales Manager
JES Wholesale
08.2020 - 03.2022
Real Estate Agent
Berkshire Hathaway Homeservices Platinum Realty Group
07.2020 - Current
Night Auditor
Home 2 Suites by Hilton
03.2020 - 07.2020
Front Desk Supervisor/ Night Auditor
Archer Hotel
08.2018 - 12.2019
Guest Services
Park Avenue Club
11.2017 - 06.2018
Assistant Manager
Rahat Bakers
05.2017 - 08.2017
Production Team Member
Pizza Hut
09.2015 - 05.2016
Receiving Clerk
Macy's
08.2015 - 12.2015
Bachelors of Arts - Individualized Studies, Hospitality Management
Fairleigh Dickinson University
Associate Degree - Hospitality Management
Union County College